@PunchKickson Hey there! If you're having issues with service you can reach our Support team directly via phone or online chat at https://t.co/uWOrhZ9DuY. They'll be able to check out your account and get you back up and running.
@manman68528469 Sorry to hear you're having issues with your data. Give our Support team a call or chat (https://t.co/uWOrhZ9DuY) so we can troubleshoot the issue and get you back up and running at full speed!
@elyor_khakimov it turns out there was some ports for X1 SIM cards. The issue has been found, and the fix should be in place in the next couple of days. Sorry for the trouble you have had, but the port will go through!
@jburtonpdx Hey there! Ting Mobile isn't going anywhere, we're currently working on a lot of stuff behind the scenes, including eSIM. I don't have an exact timeframe for our eSIM release but I can assure you its a top priority for us. Stay tuned to our socials for more info!
@vietyork Thanks for reaching out. Our live support agents would be more than happy to look at your billing issue. They can be reached by phone or online chat: https://t.co/d618dxkRcY
@Weaverwerx The app was discontinued becasue the mobile version of the website has all the same features of the app. We felt it didn't really make sense to devote resources to maintain two things that do the same thing.
@DejitaruJin Unfortunately auto-pay is the only option for payment with Ting services. If you need to help changing the preferred method of payment on the account, please reach out to our support line
@BouzaRon Hey there! Happy to take a look at your account and see if I can assist. For some reason Twitter isn't allowing me to DM you. To avoid any account information being made public, it may be best to reach out to Support directly via chat, phone or email. (https://t.co/03zp2O4nTD)
@BouzaRon Becasue we are structured as pay-per-use, if there is use of the network we don't usually issue refunds. However certain exceptions can be made. We can DM you if you like to take a look into your old account.
@poobaabeta Hi there, you've reached out to Ting Mobile and this looks like an issue with your Ting Internet services. Our Internet support team can investigate this issue for you by phone or online chat here: https://t.co/yLsdwLaDnJ
@seanbonner Hi Sean, sorry to hear about the trouble you have had. We haven't had any alerts about any issues in your area. You may want to contact customer support to see if there is anything else going on.
@Steve_A_Wolford Thanks for reaching out, your feedback has been passed along. There was an outage last night. All is resolved now. Please let us know if you're still experiencing any issues. All updates are listed on our status page: https://t.co/FFR9wvEsmW
@claflico Hey there! We're not having any issues with the website at this time. If you're still experiencing issues with MMS, please reach out to Support for troubleshooting at https://t.co/d618dxkRcY
@FindZoltak Glad we could help! We also offer home fiber services in select towns. If we are in your area we offer reliable Internet for all your streaming needs. Check out our towns at https://t.co/va5XxGIjyn
Also that ending last night still has us questioning who's behind the devil mask
@rcc1000 Thanks for reaching out. If your account was cancelled and you are still getting charged our customer support team would need to investigate. They can be reached by phone at : https://t.co/d618dxkRcY
@DaveIncog Thanks for reaching out. For this situation our customer support team would be the ones who would need to investigate but if its for a specific carrier there may be an issue with them. Our support team can be reached by phone to help: https://t.co/EBrSHtkyXq