ToneTag

ToneTag enables payments & proximity customer engagement services via secure sound waves, independent of the instrument or infrastructure.

[ToneTag @tonetag]

India has millions of UPI soundboxes deployed at merchant counters. Every single one says, "Payment received."

What if it could do more? That's the idea behind eKosha: converting the everyday soundbox into a full banking touchpoint, giving merchants voice-based access to credit, account services, and support.

It's a powerful innovation: transforming the most widely deployed device at the merchant counter into a banking channel that goes beyond payments.

Read the full story in @timesofindia.

https://t.co/2idXr7QwaU

#eKosha #VoiceAtTheCounter #ToneTag #MerchantBanking #BankingInnovation #VoiceBanking #MSME

[ToneTag @tonetag]

India's MSMEs are the backbone of our economy. And they deserve banking that speaks their language. Banks are finding a new way to be there for their MSME merchants - anytime, anywhere, in any language. eKosha,

Tonetag's AI-powered banking assistant, brings banking right to the merchant counter. Speak to it in your language, get instant support, real-time transaction help and business insights - no branch visit needed. Built in partnership with banks, NBFCs and payment platforms, eKosha is opening up an entirely new channel for banks to connect with MSMEs in a way that is personal, conversational and always available.

Our Founder & CEO Mr. Kumar Abhishek joined Meghna Sen from @CNBCTV18News on Startup Street to talk about this new frontier in MSME banking. Watch the full conversation below.

#eKosha #VoiceAtTheCounter #ToneTag #MerchantBanking #BankingInnovation #VoiceBanking #MSME

[ToneTag @tonetag]

The merchant counter just came alive.

Here's a look inside the official launch of ToneTag eKosha - where banking, AI, and voice came together to bring every merchant counter to life.

#eKosha #VoiceAtTheCounter #ToneTag #MerchantBanking #BankingInnovation #VoiceBanking #MSME

[ToneTag @tonetag]

At the ToneTag eKosha launch in Bengaluru, the conversation moved from vision to perspective as Mr. Kumar Abhishek, Founder & CEO of ToneTag, sat down with Mr. Sridhar Chityala, Chairman and Managing Partner, EIP, for a fireside chat on the future of merchant banking.

The discussion brought together two perspectives on the same opportunity: Mr. Kumar's ground-level understanding of India's merchant ecosystem and Mr. Sridhar's global perspective on how banking and payments infrastructure evolves at scale.

Together, they explored what it takes to build banking technology that is not only India-first, but also built for the world.

[ToneTag @tonetag]

Few people have watched India's technology story unfold as closely as Shri Mohandas Pai - as CFO, he played a pivotal role in scaling Infosys and today, through Aarin Capital, he continues to back the next wave of India's deep-tech innovation..

His presence at today's eKosha launch in Bengaluru wasn't just ceremonial - it was a marker. Because eKosha represents the kind of innovation Mr. Pai has spent decades championing: technology built in India, for India's scale, solving real problems at the grassroots.

It's a reminder that some of India's most meaningful tech breakthroughs aren't happening in isolation - they're being built, backed, and championed by leaders who've seen this journey from the very beginning.

#eKosha #VoiceAtTheCounter #ToneTag #MerchantBanking #BankingInnovation #VoiceBanking #MSME

[ToneTag @tonetag]

"The merchant counter has always been at the centre of India's commerce. With eKosha, we are reimagining it as the centre of merchant banking."

Sharing his vision for the next chapter of MSME banking, Mr. Kumar Abhishek, Founder & CEO, ToneTag, introduced eKosha today in Bengaluru, in the presence of Shri Mohandas Pai, Padma Shri awardee, philanthropist, and Chairman, Aarin Capital.

With more than 80 million MSMEs in India, banks have a significant opportunity to expand merchant services and strengthen everyday banking interactions. eKosha addresses this by transforming the payment acceptance point into a daily banking engagement channel - enabling banks to serve, engage, and cross-sell to merchants through a single device. By creating this direct merchant engagement layer, eKosha reduces dependency on external aggregators and enables banks to own and strengthen merchant relationships more closely.

Mr. Abhishek also added, "For the first time, banks have a dedicated, always-on engagement channel embedded at the point where merchants conduct business every day. This fundamentally changes how banks serve, support, and build relationships with merchants, while helping them drive deeper engagement, improve service efficiency, and unlock new growth opportunities across their merchant ecosystem."

With eKosha, every merchant counter becomes an always-on banking touchpoint, bringing banks closer to the businesses they serve every day.

#eKosha #VoiceAtTheCounter #ToneTag #MerchantBanking #BankingInnovation #VoiceBanking #MSME

[ToneTag @tonetag]

Introducing a significant milestone in merchant banking.

Today, we officially unveiled eKosha in the presence of Shri Mohandas Pai, Padma Shri awardee, philanthropist, and Chairman, Aarin Capital; Mr. Kumar Abhishek, Founder & CEO, ToneTag; senior banking leaders, ecosystem partners, and members of the media.

eKosha is a voice-first banking device that transforms every merchant counter into an always-on banking touchpoint. Built for banks, it enables merchants to access everyday banking services, including balance enquiries, settlement status, credit offers, product information, and account services, simply by speaking in their preferred language.

By leveraging banks' existing merchant networks, eKosha helps:

✅ Lower servicing costs through self-service, voice-led interactions.
✅ Deepen merchant engagement through an always-available, multilingual voice interface.
✅ Unlock new revenue opportunities by embedding banking into the moments where commerce happens every day.

For banks, eKosha represents a new way to engage, serve, and grow alongside their merchant ecosystem, right at the point where commerce happens.

#eKosha #VoiceAtTheCounter #ToneTag #MerchantBanking #BankingInnovation #VoiceBanking #MSME

[ToneTag @tonetag]

The stage is ready.

Today, we're set to introduce an innovation designed to help banks engage, serve and empower merchants in a whole new way.

Stay tuned for updates throughout the day.

#ToneTag #Banking #Innovation #MerchantBanking

[ToneTag @tonetag]

Banks have spent decades bringing services closer to people.

Now it's time to bring them closer to commerce.

Save the date and watch this space for more updates!

📅 2 July 2026
📍 Bangalore

#BankingInnovation #Fintech #MerchantEcosystem #MSME #ToneTag

[ToneTag @tonetag]

Every day, merchants help move India's economy forward.

What if they could help move financial access forward too?

More on that soon.

#Banking #Technology #Innovation #ToneTag #Merchant #MSMEDay

[ToneTag @tonetag]

What’s next?

#Banking #Technology #Innovation #ToneTag #Merchant #MSME

[ToneTag @tonetag]

Banking has always evolved by answering the right questions.

#Banking #Technology #Innovation #ToneTag #Merchant #MSME

[ToneTag @tonetag]

Digital answered another.

#Banking #Technology #Innovation #ToneTag #Merchant #MSME

Stay tuned.

[ToneTag @tonetag]

Every transformation in banking starts with a question.
What's the next one?

We're already building towards it.

Stay tuned.

#Banking #Technology #Innovation #ToneTag