@MetroMayorSteve@Alison_McGovern can something please be done about the reliability of @merseyrail ? Trains can’t run when weather happens ! Points seem to fail across network weekly ! I aimed to get 6:59 train to work for 8am . Yet won’t get in until about 9am ! I work in ICU !
@merseyrail@MetroMayorSteve 35p increase form Bebington to Chester ! To get verbal abuse from ticket enforcement and poor service! Unbelievably out of touch
@merseyrail on the 6:59 train from beb to Chester @ approx spital station I witnessed one of your enforcement officers be verbal aggressive to a customer while trying to produce his online ticket confirmation. Officer made threat if he sees customer again today he will fine him
@merseyrail just been told by your loss prevention people that I wasn’t allowed to be on the bache platform without a ticket . Unfortunately the ticket machine is on the platform? How would I get to machine to buy ticket ?
@merseyrail So my initial question asked for update on Chester trains. As they were delayed. It arrived 32 mins late so unfortunately your response that services are running was slightly vague. Maybe you were unaware services had been delayed. Being Merseyrail that wouldn’t surprise me
Good old @merseyrail just the 32 minutes delayed today ! With zero announcements and limited social post other than lift out of use . Prices go up soon to 😒