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Our helpful team are available to answer queries Mon-Fri 9am-5pm
@NikkySchofield Hi Nikky, we're very sorry to hear this. To contact our customer service department directly, please send an email to: [email protected], or alternatively you can phone them on: 0800 783 6262, many thanks
@MrsH_y6 Hi there, we're very sorry to hear this. To contact our customer service department directly, please send an email to: [email protected], or alternatively you can phone them on: 0800 783 6262, many thanks
@lauralouu110 Hi there, we're very sorry to see this. To contact our customer service department directly, please send an email to: [email protected], or alternatively you can phone them on: 0800 783 6262, many thanks
@TriorityN Hi there, thank you for bringing this to our attention. Please could you let us know the area/location so that we're able to investigate this further? Many thanks
@timothygodfrey@Screwfix@BandQ Hi there, we're very sorry to hear this. To contact our customer service department directly, please send an email to: [email protected], or alternatively you can phone them on: 0800 783 6262, many thanks
@Robincliff74302 Hi there, to contact our customer service department directly, please send an email to: [email protected], or alternatively you can phone them on: 0800 783 6262, many thanks
@blazefireni Hi there, we're very sorry to hear this. To contact our customer service department directly, please send an email to: [email protected], or alternatively you can phone them on: 0800 783 6262, many thanks
@ChrisGrose2 Hi Chris, we're so glad to hear that you had a great experience with us in our Uckfield store! We'll be sure to pass on your feedback to the team as i'm sure they'll be ecstatic to hear. Thank you and have a lovely evening!
@KernowTony Hi Tony, we're sorry to hear this. Please contact our customer service department at: [email protected], or by phone on: 0800 783 6262, many thanks
@ToddWatkins6 Hi Todd, our social channels are ran by our social team and not our customer service department so unfortunately we're limited to what we can do to help here, other than encourage you to contact our customer service department who will be able to assist further. Many thanks
@garethterrace Hi Gareth, our Astrea range is suitable for bathroom use, however due to the crackle glaze BAL protective sealer is required prior to grouting, many thanks
@trenner_rebecca We're so glad to hear this! We're sorry that our Google review link doesn't seem to be working, do you have a link by any chance so that we can pass this on to the correct department? Thank you!
@DryRoastPeanuts Hi there, for more information on our tile journey please contact our customer service department at: [email protected], or by telephone at: 0800 783 6262, many thanks
@lynnsrubbish HI Lynn, we're sorry to see this. We're currently unable to receive DM's on here, so we can only provide the contact details for our customer service department instead of forwarding it to them ourselves. To get in touch, please contact us at: [email protected]
@N1ckiWatson Hi Nicki, we're so glad to hear that you had a great time with us in-store! We'll be sure to pass on your great feedback to Cliff, thank you!
@ScumbagCulloch @ToppsTilesTrade Hi Scott, please could you DM us with your email address so that we can pass this on to our customer service department, or alternatively you can contact them directly at: [email protected], many thanks