TouchNote

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[TouchNote @touchnote]

@congruitytime Hi there, hope you're well. Could you please DM with your email associated to TouchNote so we can continue to assist you? We're here to help you get everything sorted! Xx. Team TouchNote.

[TouchNote @touchnote]

@ocdavid Hi David, hope you're well. Could you please DM with your email associated to TouchNote so we can continue to assist you? We're here to help you get everything sorted! Xx. Team TouchNote.

[TouchNote @touchnote]

@trulyteen Hi Christina, hope you're well! Could you please send us a DM or drop an email to [email protected] so we can continue to assist you further? Thank you!

[TouchNote @touchnote]

@anisathoughts Hi Anisa, thanks for reaching out & sorry to hear about the delay. We print & post within 1hr, however, we don't have control over deliveries once we put them in the post. Please, DM your order/card number so we can continue to assist you further! Xx. Team TouchNote.

[TouchNote @touchnote]

@CarolynBartley Hi Carolyn, hope you're doing well! We've just sent you a DM with the instructions to get everything sorted out. Xx. Team TouchNote.

[TouchNote @touchnote]

@lucindahawksley Hi Lucinda, hope you're well. It's a pleasure to have you as a TouchNoter. Sorry to hear about this issue. I've sent you a DM with some instructions that will help you to order just fine and continue to spread kindness to your loved ones! Xx. Team TouchNote.

[TouchNote @touchnote]

@tancam1983 @Travnat Hi Tanya, hope you're well. Sorry for the delay. We replied to your DM and we're glad to see that everything is sorted with your request. Do not hesitate to get in touch if you need any further assistance. It's a pleasure to have you as a TouchNoter for many years! Xx. Team TN.

[TouchNote @touchnote]

@linkwoman Hi there, hope you're well! If you still haven't messaged us via [email protected], please, send a DM with your email associated to TouchNote so we can continue to assist you further. Xx. Team TouchNote.

[TouchNote @touchnote]

@Travnat Sorry to hear about your experience with TouchNote. Your feedback is truly appreciated and I've passed to the relevant team. We're working hard to avoid the same issue/delay to happen again. It's a real pleasure to have you as a TouchNoter!

[TouchNote @touchnote]

@AColdGuinness Hi there, Sorry to hear about that. Credit packs are valid for 12 months. Credit packs are highly discounted, hence why there's an expiration date on them. If you haven't emailed already, please DM or let us know through [email protected] We'll check and help you out with this!

[TouchNote @touchnote]

@trenchantly Hey, sorry to hear about that. Most glitches tend to be resolved by updating to the latest version. If this is stil ongoing, please DM your TouchNote email. We'll check and help you out to log back in. Your patience here has been so important! Thanks.

[TouchNote @touchnote]

@Rhi2009 If you still haven't emailed, please DM or let us know through [email protected] We'll check and help you out with this. Thanks. Xx. Team TouchNote.

[TouchNote @touchnote]

@Rhi2009 Hey! Sorry to hear about that. We post orders within one working day. Unfortunately, we can't control final delivery. We offer a free replacement for each card that gets delayed/isn't delivered, right from the app, and always try to find a way to make this right for our Users.

[TouchNote @touchnote]

@tendringpenpals Hi ! There's no specific limit to the number of characters allowed as the characters automatically adjust the format (size of the font decreases, then moves to the next line when maximum width is reached)each time you add a character. But approximately, it's around 500 characters

[TouchNote @touchnote]

@Lettybird Hi Aletta, thanks for getting back to us! We followed you so we can continue to assist you further via DM! Thank you!

[TouchNote @touchnote]

@_andyhunt Hi Andy, sorry to hear about this issue. We post orders within one working day. Unfortunately, we can't control final delivery and always try to find a way to make this right for our Users. If you still haven't emailed, please DM the order number and we'll check and help you out!

[TouchNote @touchnote]

@FormerSLT Hi there, hope you're well. Sorry to hear about that. If you still haven't received a reply, please DM with your Touchnote email and support ticket number. We'll check and help you out with this. Thanks. Xx. Team TouchNote.

[TouchNote @touchnote]

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[TouchNote @touchnote]

@gemma61276166 Hi Gemma, sorry to hear about your experience with TouchNote. If you still haven't emailed, please DM or let us know through [email protected] We'll check and help you out with this. Thanks. Xx. Team TouchNote.