TradeGecko

Powerful inventory and commerce operating system, to give wholesalers and eCommerce businesses superpowers to build an amazing business.

[TradeGecko @tradegecko]

@div_cowboy @treitnauer @QuickBooks @DearInventory @WeLoveLocalNZ Thanks for sharing your concerns. Please send us a DM with your contact details and one of our team will be happy to reach out. We're here to help.

[TradeGecko @tradegecko]

@div_cowboy @treitnauer @QuickBooks @DearInventory @WeLoveLocalNZ Thanks for your message, and we’re sorry to know you’re having problems with your transition.

If you have access, the best way to reach our Support team is through the in-app Help button, or via Contact Support in our Knowledge Center.

[TradeGecko @tradegecko]

@evoluption Thanks for your message, and we’re sorry to know you’re having problems accessing your account. Our team are currently looking into the problem.

You can create a ticket with our support team by emailing [email protected] and we can keep you updated there.

[TradeGecko @tradegecko]

@TedGanio Thank you for your message. We've let our team know to reach out and discuss this further with you, and they'll be in touch just as soon as they can.

[TradeGecko @tradegecko]

@DamoneJohn Hi there,

I hope you are well. I want to update you on the problems experienced on QB Commerce yesterday.

We have received an update from the Engineering Team that this was due to an infrastructure provider issue with Amazon's AWS service, which has since been re...

[TradeGecko @tradegecko]

@DamoneJohn Hi there,

I want to share another update with you regarding the recent service disruption.

We are seeing the Amazon services returning to normal now and users should be able to access their QB Commerce account without seeing any errors or timeout issues.

We will...

[TradeGecko @tradegecko]

@DamoneJohn Hi there,

I have an update from the engineers regarding the server connection issue.

Availability issues on the application have been identified to be linked to our Infrastructure provider Amazon, we are working with them to restore the service as soon as possibl...

[TradeGecko @tradegecko]

@DamoneJohn Hi there,

Thank you for reaching out. We have noticed an increased number intermittent server issues when connecting to QB Commerce at https://t.co/pSMDC5CYGb.

This may be causing time-out issues when accessing the site. We have reported this problem to our engin...

[TradeGecko @tradegecko]

@Nataliecentaine I completely understand your frustration. I will have one of the team reach out to discuss this with you further. Are you able to send an email to [email protected] with your contact number and availability? We look forward to speaking with you soon.

[TradeGecko @tradegecko]

@TwoFussyBlokes
Thanks for your message, and we are sorry to know you’re having problems with your account. One of the support agents will be in touch shortly. The best way to reach our Support Team us through the in-app Help button with your QuickBooks Commerce account.

[TradeGecko @tradegecko]

@patflemo thanks for taking my call just now. I will send you a follow up email confirming our discussion as well. Warm regards, Richard

[TradeGecko @tradegecko]

@patflemo thanks for taking my call just now. I will send you a follow up email confirming our discussion as well. Warm regards, Richard

[TradeGecko @tradegecko]

@patflemo thanks for taking my call just now. I will send you a follow up email confirming our discussion as well. Warm regards, Richard

[TradeGecko @tradegecko]

@patflemo thanks for taking my call just now. I will send you a follow up email confirming our discussion as well. Warm regards, Richard

[TradeGecko @tradegecko]

@tavalex Thanks for reaching out. Our team is reaching out to discuss how we can help you.

[TradeGecko @tradegecko]

@Aimmea Thank you for your message. We've let your Account Manager know to reach out and discuss this further with you, and they'll be in touch just as soon as they can.

[TradeGecko @tradegecko]

@M_M_Aimee Thank you for your message. We'd love to help and discuss this further. Please do reach out to us at [email protected] or leave a number for us to call you right back. Thank you!

[TradeGecko @tradegecko]

TradeGecko is now QuickBooks Commerce!

Last month, we announced the next stage of our journey: TradeGecko is joining Intuit, a trusted partner to over 7 million small businesses around the globe.

Learn more: https://t.co/MeMbrpZqpM

[TradeGecko @tradegecko]

@Red25969363 We understand that this is a frustrating situation. We will have your account manager reach out to you to discuss questions and possible alternatives ASAP.

[TradeGecko @tradegecko]

@Pawlus_M Thank you for your message. We've let your Account Manager know to reach out and discuss this further with you, and they'll be in touch just as soon as they can.

[TradeGecko @tradegecko]

@print2media Thank you for your message. We've let your Account Manager know to reach out and discuss this further with you, and they'll be in touch just as soon as they can.