Decade by decade, block by block, our grand avenues were turned into deadly car conveyor belts.
Our bustling public spaces were repurposed for vehicle storage.
Our cities and lives can be so much more if we just think differently about how we get around: https://t.co/Zf9YoASceC
@SwampConcept Sorry for any confusion! The bus seems to still be in the app from what we can see, but if that's not the case for you, please contact us via the app: Gear icon ⚙️ > Get support > Contact us 📮. Our support team will follow up and troubleshoot from there!
@JonoH We’re always adding new cities, and we’d be happy to add this one to our list - feel free to share the GTFS with us if you know where to find it. Otherwise, you can be notified when it goes live by signing up via the banner that appears there in the app!
@ShawnPastor590@PGHtransit Sorry for any trouble! Real-time data seems to have briefly been down when this was posted, but thankfully is back now. If you're still having issues seeing it though, please let us know at [email protected]!
@hcysel Sorry to hear you've been having trouble with the app! We can always take a closer look at any issues if we have the details. Just get in touch with us via the app to share them and our support team can help troubleshoot from there: Gear icon ⚙️ > Get support > Contact us 📮.
@Blue_Beefalo As much as we love a side quest to go touch some grass, you're right that the REM probably doesn't do that (or at least, not during service hours). If you find it out and about during your ride again, please let us know via the app: Gear icon ⚙️ > Get support > Contact us 📮.
@willis_visor@GCRTA 👋 Happy to help folks of all ages learn how to use the app to pay for their ride! You can find detailed instructions in our Help Centre here: https://t.co/WJb3HSQQ0s. If there's anything else we can assist with, feel free to reach out to us at [email protected]!
@unemployed_1998 👋 It looks like Metro already has a service alert in place for this thankfully, and it's live in the app! If you run into any issues with it though, or anything else in the app, please let us know at [email protected] and we'll take a closer look.
@ohitscalling@TTCnotices Sorry for any confusion! Please send us the details of what's been happening via the app: Gear icon ⚙️ > Get support > Contact us 📮. Our support team will be able to look into it further and make a report as needed from there. Thank you!
@eddrass@TTChelps The "Contact Us" option in the app's settings is indeed always the best way to go, but we can also be reached by email directly if ever! Either way you choose, our support team will be happy to help you from there :)
@eddrass@TTChelps Hi there! Was just about to reply to your initial message to let you know we'd indeed passed it on to our team and that they're looking into it, but their hard work beat me to it 🤗
If there's anything else we can help with, let us know at [email protected]!
@HifeyHifey Sorry for any trouble! Please get in touch with us via the app: Gear icon ⚙️ > Get support > Contact us 📮. This will get our support team your debugging info so they can look into why this is happening. Thanks!
@giorgiorafaelme@davsot@gianndelrey Muchas gracias por eso! We've noted your request and we'll see what we can do. Si hay algo más que quiere compartir con nosotros, no dude en enviárnoslo a [email protected]!
@giorgiorafaelme@davsot@gianndelrey 👋 Gracias por su mensaje! Ya estamos disponible en San Juan de hecho, pero sin tiempo real. We would be more than happy to add the real-time data if there's an open source feed though – feel free to send it our way if you know where to find it!
@AlbinYuup Sorry to hear you've been having trouble with the app! We can definitely take a closer look at any issues if you share the details with us via the app: Gear icon ⚙️ > Get support > Contact us 📮. Our support team will get your debug info and take things from there!
@DJAA27_ 👋 The new D line stations should be showing for everyone, but if you're still not seeing them, try closing and relaunching the app. This will refresh its data and should solve the issue. If not, please contact us at [email protected] and we'll go from there!
@RooneyDonal21@Translink_NI Thanks for your request! In order to add a region/transit agency to the app, we need access to up-to-date data in a compatible format (GTFS, in our case). Our team unfortunately hasn't been able to find this for Translink, but we're all ears if you know where they could!
@_KennyUong_@metrolosangeles Hi Kenny! Could you close and relaunch the app and then let us know if you're still not seeing the new stops? They're visible on our end, but sometimes the app needs a little restart to load up new info.
@AtomicClownFart Sorry for any trouble! Could you please get in touch and share more details about what happened with us via the app? Gear icon ⚙️ > Get support > Contact us 📮 – our support team can take a closer look at things from there. Thanks!
@The_Gaming245@winnipegtransit Sorry for any confusion! The line seems to be showing normally on our end, but if you're still having issues, please contact us at [email protected] with more details and we'll take a closer look. Thanks!
@realsast Not at the moment, but this is a popular request that's definitely on our radar for future improvements! If there's anything else you'd like to share with us, feel free to drop us a line at [email protected].