Twitch Support

For live chat and email support: | For Suspension appeals:

[Twitch Support @TwitchSupport]

🔧 We are aware of an issue where some people using the OperaGX browser are unable to load Twitch.

We recommend that all OperaGX browser users update their browser to the latest version, as we’ve seen reports that this has resolved the issue.

[Twitch Support @TwitchSupport]

@HolyShrimp69VT Hello, is there currently an update available for your web browser?

[Twitch Support @TwitchSupport]

🔧 We are seeing site-wide recovery on Twitch and will continue to monitor during the recovery process 💜

[Twitch Support @TwitchSupport]

🔎 We are aware of issues impacting several areas of our site. Our teams are working to resolve these.

We will update you here when we have resolved these issues. Thank you for your reports 💜

[Twitch Support @TwitchSupport]

We launched this experiment to a limited number of channels to help viewers discover more communities they might want to join in on. We hear you that some of the language we used doesn't really capture that.

We're taking the community's feedback back to our teams, plan to roll back these two labels in the meantime, and will work to make the experience better 💜

[Twitch Support @TwitchSupport]

🔎 We are aware of issues impacting several areas of our site. Our teams are working to resolve these.

We will update you here when we have resolved these issues. Thank you for your reports 💜

[Twitch @Twitch]

To support creators covering the Grand Theft Auto Extended Look, the GTA VI game category will be enabled on Twitch until 9PM PT.
Remember to abide by all Rockstar Games and Netflix policies and requirements!

[Twitch Support @TwitchSupport]

⚠️ Creators: be aware of phishing scams!

Protecting the privacy and integrity of your account is key to having a safe experience on Twitch. Before engaging with any sponsorship offers received outside of Twitch, check for these red flags:

🚩 Links that redirect to non https://t.co/draGbKok42 domains (hover before you click!)
🚩 Attachments like .exe, .scr, or password-protected files
🚩 Urgency tactics that encourage you to respond quickly in order to not lose the offer

When in doubt, don't click! 🎣

[Twitch Support @TwitchSupport]

If you believe someone has improperly gained access to your account through a phishing scam or other means, check out our guidance for restoring control of your account:

https://t.co/GAfyZ2TWnn

[Twitch Support @TwitchSupport]

⚠️ Creators: be aware of phishing scams!

Protecting the privacy and integrity of your account is key to having a safe experience on Twitch. Before engaging with any sponsorship offers received outside of Twitch, check for these red flags:

🚩 Links that redirect to non https://t.co/draGbKok42 domains (hover before you click!)
🚩 Attachments like .exe, .scr, or password-protected files
🚩 Urgency tactics that encourage you to respond quickly in order to not lose the offer

When in doubt, don't click! 🎣

[Twitch Support @TwitchSupport]

Creator Badge Drops just got an update!

You can now reward your top gifters with an exclusive badge 💎

You set the number of top supporters that can earn it (1, 3, 5, or 10) and the badge becomes permanent when the event ends. Terms apply.

Try it out: https://t.co/UDUyxoTb75

[Twitch Support @TwitchSupport]

Comments on Clips are coming 👀

React, replay, and get the conversation going directly on clips of your favorite moments!

We'll be rolling this out to channels slowly over the next few weeks with safety-first tools in place. Here's what you need to know ⬇️

✅ Comments will be turned on for all clips. Streamers will be able to manage comment access on all or select clips in their settings at launch
✅ Comments will be filtered through your channel’s AutoMod settings, and we have moderation tools to help keep comment sections safe
✅ We'll notify you in the Creator Dashboard the day we turn comments on for your channel. Streamers will also be notified when viewers comment on their clips.

Learn more: https://t.co/VdAFX0p4R6

[Twitch Support @TwitchSupport]

@zachbussey Just want to be clear. This lets you opt out of Amazon's Generative AI content model training. Twitch is not training GenAI models on streamer content.

[Twitch Support @TwitchSupport]

We'll be discussing this and more on today's Patch Notes live show at 12:00PM PT on https://t.co/eLZmNB3tmG 💜

[Twitch Support @TwitchSupport]

We've added a setting that lets you opt out of having your channel content used to train generative AI content models across Amazon.

Click here to learn more:

https://t.co/C3G0Jt6m0D

[Twitch Support @TwitchSupport]

Alerts now work on mobile IRL streams 🔔

Customize where they appear on screen, swap in a different set, or turn them off in Mobile IRL Alert Settings 💜

[Twitch Support @TwitchSupport]

We’ve made a few updates to mobile streaming on Twitch to make going live from your phone easier:

💜 Improved Community engagement tools
📱 Multitask while streaming
🛜 Disconnect Protection

Learn more in our thread below 👇

[Twitch Support @TwitchSupport]

More details here:

https://t.co/W4LNDEB6UH

[Twitch Support @TwitchSupport]

League of Legends bonus gift subs are live tomorrow July 29th at 9am PT until August 5th at 4pm PT on any Affiliate or Partner channel streaming LoL 💜

🎁 Every 5-pack of gift subs earns a bonus sub from Riot

Riot may occasionally drop extra bonus subs... 👀

No opt-in necessary, just stream League!

[Twitch Support @TwitchSupport]

Hey Robert we're glad you like our new tools!

Children under 13 may not use Twitch. We are committed to upholding our age restrictions to keep kids and teens safe. If you know that someone under the age of 13 is using Twitch please let us know.

You can read more about this in our Guide for Parents and Educators, here:

https://t.co/DWbiM3ynBd

[Twitch Support @TwitchSupport]

Today, we’re launching Parental Controls as an optional tool that allows parents and guardians to manage the Twitch experience of their teens ages 13-17 with key settings:

📺 Manage visibility of certain content via CCLs
🎥 Prevent from going live
📬 Disable DMs (Whispers)
⏱️ Set daily time limits

Our goal is to continue to empower parents and guardians to make informed choices for their families and ensure teens have a fun, safe experience on Twitch.

For more info, check out our blog:

https://t.co/3GmydxLVeV

[Twitch Support @TwitchSupport]

@ClownPrinceTark Hey, they'll appear in your Clips manager, here:

https://t.co/ISQDrSLtlS

[Twitch Support @TwitchSupport]

You can now clip moments on stream with just your voice 🎬

Say "Twitch, Clip That" while you're live and Twitch automatically creates a clip for you 💬

It shows up in your Clips Manager ready to review.

Available in English-only first to Partners and Affiliates 💜