Uber Kenya

For information about the steps we are taking to help keep communities safe in the cities we serve go to →

[Uber Kenya @uber_kenya]

@thelocalelf We understand your frustration about your account issue, please get in touch through the in-app «Help» section or drop us a note here https://t.co/kJC97qvIlI, so that our specialist team can take a closer look and assist you as soon as possible.

[Uber Kenya @uber_kenya]

@LynnMogere We are sorry to hear about the issue regarding the price of this trip. Please provide us with the phone number or email address associated with your account, along with details of the specific trip (date, time, and partner driver's name) in a DM so that we can assist you.

[Uber Kenya @uber_kenya]

@gillianmutheu88 We appreciate your patience. Kindly note that we've replied to your DM, please check.

[Uber Kenya @uber_kenya]

@gillianmutheu88 Sorry to hear about the trouble regarding your order. Kindly note that we've responded to your concern via DM. Please check.

[Uber Kenya @uber_kenya]

@gillianmutheu88 Sorry to hear that you have an issue with your order. Please DM us more details about your missing items along with the mobile number linked to your account and the order ID, so that we can assist.

[Uber Kenya @uber_kenya]

@classictimb We understand your worry about your account. Kindly note that we've responded to your concern via DM. Please check.

[Uber Kenya @uber_kenya]

@wanjirukarra Sorry to hear about the trouble related this issue about your feedback, wanjiru. Please send us the trip details (date, time, driver's name) in a private message so that we can take a closer look.

Thank you for your patience.

[Uber Kenya @uber_kenya]

@ElsieW1431 Sorry to hear about that cancelled order, Elsie. Please DM us the mobile number linked to your account along with order ID, so that we can look into this right away.

[Uber Kenya @uber_kenya]

@mwabuganga7779 We are really sorry to hear that you cannot receive trips due to the arrears on your account.

We have located your support request and have followed up with you in-app. Kindly check the "Help" section of the app for our latest message. (cont) https://t.co/iSXNClfwTm

[Uber Kenya @uber_kenya]

@AishaNoordin We're here to help, Aisha. For specific order, Please DM us the mobile number linked to your account and order ID so that we can look into this.

[Uber Kenya @uber_kenya]

@pettyiftrue We understand your concern regarding the issue you are facing, we've responded to your DM.

[Uber Kenya @uber_kenya]

@iamhusnar Sorry to hear about the trouble, Kindly note that we've responded to your concern via DM. Please check.

[Uber Kenya @uber_kenya]

@iamhusnar Sorry to hear about your undelivered order. Please DM us the mobile number linked to your account and the order ID so that we can look into this right away.

[Uber Kenya @uber_kenya]

@AllanNjugi Sorry to hear about the trouble of your trip, Allan.
Please provide us the mobile number linked to your account so that we can assist.

[Uber Kenya @uber_kenya]

@YvonneB4462 We understand your concerns and will do our best to help. Kindly note that we've replied to your DM, please check.

[Uber Kenya @uber_kenya]

To healthcare workers providing support, this time of crisis, we want to say, Asante! We will be offering free & discounted trips to healthcare workers & the COVID-19 National Taskforce Centre.Thanks to our drivers & delivery people for #movingwhatmatters https://t.co/pg4UTbQCy7

[Uber Kenya @uber_kenya]

@Charnaynay Thanks for reaching out. We've responded to your DM.

[Uber Kenya @uber_kenya]

@nivekpik Sorry to hear about the trouble, Real. Please DM us the mobile number linked to your account and the trip details (date, driver's name) so that we can take a closer look.