@thelocalelf We understand your frustration about your account issue, please get in touch through the in-app «Help» section or drop us a note here https://t.co/kJC97qvIlI, so that our specialist team can take a closer look and assist you as soon as possible.
@LynnMogere We are sorry to hear about the issue regarding the price of this trip. Please provide us with the phone number or email address associated with your account, along with details of the specific trip (date, time, and partner driver's name) in a DM so that we can assist you.
@gillianmutheu88 Sorry to hear that you have an issue with your order. Please DM us more details about your missing items along with the mobile number linked to your account and the order ID, so that we can assist.
@wanjirukarra Sorry to hear about the trouble related this issue about your feedback, wanjiru. Please send us the trip details (date, time, driver's name) in a private message so that we can take a closer look.
Thank you for your patience.
@ElsieW1431 Sorry to hear about that cancelled order, Elsie. Please DM us the mobile number linked to your account along with order ID, so that we can look into this right away.
@mwabuganga7779 We are really sorry to hear that you cannot receive trips due to the arrears on your account.
We have located your support request and have followed up with you in-app. Kindly check the "Help" section of the app for our latest message. (cont) https://t.co/iSXNClfwTm
@AishaNoordin We're here to help, Aisha. For specific order, Please DM us the mobile number linked to your account and order ID so that we can look into this.
@iamhusnar Sorry to hear about your undelivered order. Please DM us the mobile number linked to your account and the order ID so that we can look into this right away.
To healthcare workers providing support, this time of crisis, we want to say, Asante! We will be offering free & discounted trips to healthcare workers & the COVID-19 National Taskforce Centre.Thanks to our drivers & delivery people for #movingwhatmatters https://t.co/pg4UTbQCy7
@nivekpik Sorry to hear about the trouble, Real. Please DM us the mobile number linked to your account and the trip details (date, driver's name) so that we can take a closer look.