The Understanding Group (TUG)

Make better decisions, incur less risk, align stakeholders. TUG helps you find better ways to organize and manage complex systems & information.

[The Understanding Group (TUG) @undrstndng]

Bob Royce's excellent presentation at the Allovance Summit about the use of strategic tools when planning AI implementations. Ethics! Centers of Excellence! Strategy! Check it out!

https://t.co/SxhVg6sIg8

[The Understanding Group (TUG) @undrstndng]

More meditation on how LLMs aren't eliminating work, but fundamentally changing it. The smart companies will leverage this approach instead of a reductive replacement theory, because the outputs will just be better, not necessarily faster.

https://t.co/tS79M6Ya63

[The Understanding Group (TUG) @undrstndng]

Do we know how to formulate questions? Do we know what the scope of our need is and what kind of information we are trying to get?

This periodic table of questions gives you an amazing tool for figuring out the nature of what you want to ask, and why.

https://t.co/Yxbgc8f0ab

[The Understanding Group (TUG) @undrstndng]

#LLMs impact on coding is having profound effects on the whole software development lifecycle. Or, as Damola says here,

"What’s left?
Context and observability. 👀
The new skill isn’t writing code.
It’s context engineering."

https://t.co/FxbfUwNSGm

[The Understanding Group (TUG) @undrstndng]

TUG's Emily Claflin reflecting on her experience as the #IAC2026 chair after a successful, fascinating conference. Well done, Emily!

https://t.co/tRCSC5RIh7

[The Understanding Group (TUG) @undrstndng]

This is asking more than "who reaps the productivity wins"; Alastair is asking "is the reward for being more productive an expectation that productivity will dramatically increase at the expense of workers' well-being?

https://t.co/5ySuYO91jN

[The Understanding Group (TUG) @undrstndng]

[I]neffective communication is not about weak storytelling. It is about misreading what policymakers need...at different stages...this shifts the question from ‘How do we persuade?’ to ‘How do we enable defensible decisions?’

https://t.co/QIkj5R6CiR

[The Understanding Group (TUG) @undrstndng]

It's true that #LLMs organize and share information through aggregate, bayesian weighted neural nets.

But human creativity comes from similar systems, so there may be opportunities to use these neural nets to do more creative things.

https://t.co/4jfk4tPpnz

[The Understanding Group (TUG) @undrstndng]

These kinds of insights are becoming part of a recurring theme, which is that AI shouldn't pressure you to speed up; instead it invites you to take the time to collaboratively figure out what is going on since development can be so efficient.

https://t.co/ovPf5D1FRg

[The Understanding Group (TUG) @undrstndng]

A very good article about how to approach AI with Information Architecture concepts. Service Design is one of our favorite approaches to mapping systems and how they interact with users.

"AI cannot fix a broken process. It maps the chaos faster."

https://t.co/KBvHLq8yGi

[The Understanding Group (TUG) @undrstndng]

Symbols are a learned language. These are funny but they prove a deeper point: you can't assume they can be understood without teaching the language first. Also, is it better for the symbol to stand or to replace with with words?

https://t.co/57pVJ2814n

[The Understanding Group (TUG) @undrstndng]

Really good article about pedagogy and AI. One of the things I like about this discussion is that it goes deep on how kids actually learn, and how classrooms facilitate this. Very positive, solution-oriented thinking on AI.

https://t.co/Y53zbBG9vR

[The Understanding Group (TUG) @undrstndng]

Possibly the best value of the entire #IAC2026. Eight hours with some of the most thoughtful #IA experts working today as they talk about deep IA structures and how they relate to the modern state of play. Check it out!

https://t.co/2MB4A7UlZR

[The Understanding Group (TUG) @undrstndng]

The #IAconference looks very exciting this year. #AI requires a lot of structure and understanding of the "big picture", and #informationarchitects are uniquely positioned to map, analyze, optimize and EXPLAIN how these new machines can be used. Check out the agenda! Good stuff!

[The Understanding Group (TUG) @undrstndng]

Great observations from Brett van Til. "Put your money where your mouth is."

https://t.co/kSr1j9lcuQ

[The Understanding Group (TUG) @undrstndng]

The many ways that information can be organized are not precious, or failure-prone if they fail. Will this approach work three years in the future based on the changes we expect or hope to see?

https://t.co/2g1btU5m3Y

[The Understanding Group (TUG) @undrstndng]

Check out Nate Davis and Stuart Maxwell's "Intro to IA Strategy" workshop at the 2026 #IAconference! He gives an overview below.

https://t.co/iy4W08Q2bO

[The Understanding Group (TUG) @undrstndng]

The key takeaway of this article is that systems thinkers -- be they UX, Information Architects, or enterprise architects -- are the most successful implementers of these new tools.

https://t.co/bC8npBKNBm

[The Understanding Group (TUG) @undrstndng]

Even if an organization doesn't implement an ontology in its technology stack, the act of creating one can have critical benefits for understanding its arrangement and relationships of information. Good thoughts by Tony Seale!

https://t.co/ElI7XPdhw6

[The Understanding Group (TUG) @undrstndng]

Bob Royce and Andrew Midkiff's are presenting at the Allovance summit about using the framework to create an AI strategy.

Crucial, timely insight! Go check it out!