Visa UK

Welcome to Visa UK, home to our campaigns.

[Visa UK @VisaUK]

@aoifeduggan10 I'm sorry to hear this happened. The bank or Visa card issuer can help with account queries from paying a bill online to disputing a charge, Aoife. You'll find the number on the back of the card to chat with someone today. ~TB

[Visa UK @VisaUK]

@andreasmav1 To better assist you, can you please provide me more information on what happened via DM? ~TB

[Visa UK @VisaUK]

@beevicecaptain Hi. I'm sorry to hear about this. Your bank would need to raise the dispute. If the seller is not able to help you, the best next step is to talk to your bank, they will be able to help you. Have a look at the information on our website to learn more: https://t.co/SkzUmvxX8J. ~LP

[Visa UK @VisaUK]

@Franoistank Your bank would need to raise the dispute, Francois. If the seller is not able to help you, the best next step is to talk to your bank, they will be able to help you. Have a look at the information on our website to learn more: https://t.co/jibj58kALX

[Visa UK @VisaUK]

@Emma_Armitt You're right to be suspicious, Emma. This sounds like a scam. Please don't download the app, but instead speak to your bank directly. They should be able to guide you through the refund process.

[Visa UK @VisaUK]

@melisvarley Have you been in touch with the seller? If yes and it was unsuccessful, we encourage you to contact the bank that issued you the card you used for the payment. They will be able to help you submit a chargeback claim. You can learn more over here: https://t.co/QpJQevaYiR

[Visa UK @VisaUK]

@MaiaBug2010 You did the right thing, Maia, we never make calls asking for any account information. Checking with your bank is the best thing to do.

[Visa UK @VisaUK]

@Clarehellings51 We never make calls asking for your account information or outbound telemarketing calls, Clare. Please report this to your bank or card provider.

[Visa UK @VisaUK]

@keithy1988 Thanks for getting in touch, Keith. Unfortunately, we don't have access to any of your personal data. You need to get in touch with your bank. You can contact them directly using the address or telephone number on your Visa statement or on the back of your card. Thanks.

[Visa UK @VisaUK]

@susiedonuts Have you been able to explain the situation to your bank, Kat? As the card issuer, your bank should be able to step in and clear this up.

[Visa UK @VisaUK]

@TheEngllshGame @alessiarusso7 @Lionesses @EnglandFootball @FIFAWWC Congratulations to Alessia, what a win for England ⚽

[Visa UK @VisaUK]

@dxnn91 Hi. We appreciate this must be frustrating for you. You can reach assistance for our Visa Infinite Concierge at 0800 169 5187 or at https://t.co/oVw9hg3mjl. Thank you.

[Visa UK @VisaUK]

@RamChanamalla Hi This is the account for Visa UK, a payments technology company, not immigration. Please, refer to the UK government website instead. Thank you.

[Visa UK @VisaUK]

@Dawstours That's great to hear, Mark. Do widzenia 👋

[Visa UK @VisaUK]

@Richard36448816 That's very frustrating, Richard. We'd suggest taking that up with your back. We only provide the payment technology, we don't have any other insight into any other payment or other confidential account details. Your bank will be able to help you sort this out.

[Visa UK @VisaUK]

@clipperride We're not aware of any issues today, Mark, but please contact your bank about this, as we don't hold account details.

[Visa UK @VisaUK]

@Spurz_No1 Sounds like you really felt the love that night, Davin, glad you had a good time 🦁

[Visa UK @VisaUK]

@its_neekneeks Hi Mrs C, looks like there is a technical issue with that, would you like to try and send us your postal address as a Private Message via https://t.co/68jnTy836n? 😊