viagogo

The world’s leading secondary ticket marketplace. Experience your love of live. 🎫🎤⚽️🏟️

[viagogo @viagogo]

@iluismorrreno Hi there! We’d be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! https://t.co/xlgQ3TrF4w

[viagogo @viagogo]

@ghai_komal Hi there! We’d be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! https://t.co/xlgQ3TrF4w

[viagogo @viagogo]

@djurinci57509 We'd be happy to look into this for you. Please send us a direct message with your order number, the email address associated with your account, and your phone number. Once we receive your direct message, we'll review your case and do our best to assist you. https://t.co/xlgQ3TrF4w

[viagogo @viagogo]

@503steven503 Hi there! We’re really sorry to hear about your experience, we’d be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! https://t.co/xlgQ3TrF4w

[viagogo @viagogo]

@djurinci57509 Hi there. We would be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we will take it from there. Thank you. https://t.co/xlgQ3TrF4w

[viagogo @viagogo]

@sassybihhhh Hi there! We’d be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! https://t.co/xlgQ3TrF4w

[viagogo @viagogo]

@glitterpieces Hi there! We’d be happy to look into this for you. Please send us a direct message @TeamStubHub with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! https://t.co/xlgQ3TrF4w

[viagogo @viagogo]

@princbruno If possible, please also provide the email address used at checkout as well as the phone number associated with the order.

[viagogo @viagogo]

@princbruno Hi there! We’d be happy to look into this for you. Please send us a direct message @TeamStubHub with your email address, and the phone number associated with your account, and we’ll take it from there. Thank you! https://t.co/xlgQ3TrF4w

[viagogo @viagogo]

@Holt5249 Hi there! We’d be happy to look into this for you. Please send us a direct message @TeamStubHub with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! https://t.co/xlgQ3TrF4w

[viagogo @viagogo]

Hi there! I’m sorry to hear you’re experiencing this issue. I’d like to take a closer look and investigate what’s going on. To help us dig into this further, please send us a direct message @TeamStubHub with your order number, email address, and the phone number associated with your account. Once we have that information, we can review your case in detail and work on getting this resolved for you. Thank you!

[viagogo @viagogo]

@RogelioCoRi Hi there! We’d be happy to look into this for you. Please send us a direct message with your order number, email address, and the phone number associated with your account, and we’ll take it from there. Thank you! https://t.co/xlgQ3TrF4w

[viagogo @viagogo]

If you require any further assistance, whether it's clarifying the situation with your order, looking into other options, or addressing any lingering issues, we are here and eager to help you.

If you feel that you no longer need any support, please understand that we respect your choice, and we are grateful for the chance to resolve your concerns.

[viagogo @viagogo]

@Sheriberi108

Thank you so much for reaching out, and I’m truly sorry for the frustration and inconvenience you’ve experienced, especially after not being notified about the Sheryl Underwood cancellation and then being told conflicting information about your refund. I completely understand how upsetting this must be, especially since this isn’t the first time you’ve had an issue. You deserve better than that.

I appreciate you providing your order number and phone number. To move forward with investigating this refund and making sure we locate the correct account, I just need one more detail: the email address that was used to make this purchase.

Once I have that, I’ll be able to look deeper into what happened and ensure this is resolved for you.

Thank you again for your patience, and I’m here to help get this sorted out for you.

[viagogo @viagogo]

@anajucolombo Thank you for your reply. Even if you didn’t make a purchase on our platform, we still need the information requested earlier (your order number, email address, and the phone number associated with the account) so we can properly look into this for you. https://t.co/xlgQ3TrF4w

[viagogo @viagogo]

Hi there! I am very sorry about the experience you’ve had; receiving a ticket that doesn't match the listing and then having the chat connection cut off is incredibly frustrating, and you shouldn't have had to go through that. I completely understand why you are upset.

I would really like to help you resolve this. To look further into what happened with your order, could you please provide your order number, email address, and phone number here? Once I have that information, I’ll be able to review the details and work on a solution for you.

[viagogo @viagogo]

To make sure we’re looking at the correct order, please check your confirmation email. It will clearly show which platform the purchase was made through, including the order number and the account details used.

I only ask for your order number, email, and phone number because I need that information to properly locate your purchase and investigate this further for you. Once you share those details here, I can continue helping you right away.

[viagogo @viagogo]

@KateFurnesqo We’re genuinely trying to help you, and these details are essential for us to move forward.

Could you please confirm if you’re willing to share that information, so we can continue assisting you?

[viagogo @viagogo]

No worries at all, I’m fully aware your order is with StubHub, not viagogo. I only asked for those details because I need your order number, email, and phone number to properly locate your purchase and dig deeper into what’s going on.

I completely understand the confusion and the frustration with the long wait times. Phone lines can get extremely busy, which is why you weren’t able to get through yet, but staying on the line will eventually connect you with an agent.

In the meantime, I’m here and ready to help you right away. Once you share the information above, I can look into this further for you.