@getinowherefast Hello @getinowherefast Sorry for the inconvenience. Please follow back and share your Phone number,Email address and Reference Number via DM for assistance.
@swapnils794@swapnils794 Sorry for the inconvenience. Please follow back and share your Phone number,Email address and Reference Number via DM for assistance.
Still no response from @ViatorTravel @ViatorMexico about my Palenque–Misol-Ha–Agua Azul tour issue.
Paid 200 MXN for breakfast that was supposed to be included + 1500 MXN for my own English guide since none was provided.
Refund rejected & now ignored. Disappointing. #Viator
@getinowherefast@getinowherefast Sorry for the inconvenience. Please follow back and share your Phone number,Email address and Reference Number via DM for assistance.
@Tennin HelloSorry for the inconvenience. Please follow back and share your Phone number,Email address and Reference Number via DM for assistance. @Tennin
@ViatorTravel making a complaint is virtually impossible. Awful company and would definitely never use again. Customer service is horrendous and they could not care less about their customers
@Rockyjay Hello @Rockyjay Sorry for the inconvenience. Please follow back and share your Phone number,Email address and Reference Number via DM for assistance.
(2/2) Asked Anderson Rep if there was anything we could do. We reluctantly rode 1 jetski for 20mins before heading back to ship. @anderson_tours and @ViatorTravel did nothing to compensate us, not even a partial refund. I cannot recommend either company.
@jeanlouissantin Hello @jeanlouissantin Sorry for the inconvenience. Please follow back and share your Phone number,Email address and Reference Number via DM for assistance.
@Silentbx Hello @Silentbx Sorry for the inconvenience. Please follow back and share your Phone number,Email address and Reference Number via DM for assistance.
@VDWToma Hello @VDWToma Veuillez nous excuser pour la gêne occasionnée. Merci de nous contacter par message privé et de nous communiquer votre numéro de téléphone, votre adresse e-mail et votre numéro de référence.
@KateyDent Hello @KateyDent Sorry for the inconvenience. Please follow back and share your Phone number,Email address and Reference Number via DM for assistance.
@skykit84 Hello @skykit84 Sorry for the inconvenience. Please follow back and share your Phone number,Email address and Reference Number via DM for assistance.
@ViatorTravel im in the middle of a tour. Can't hear anything the guide is saying as headset keeps cutting out..complained and got told it'll sort out. Complete waste of money ...what option can I choose for a partial refund as im happy to pay for entry tickets
@TamraReynolds Hello @TamraReynolds Sorry for the inconvenience. Please follow back and share your Phone number,Email address and Reference Number via DM for assistance.