Virgin Media ❤️

A truckload of entertainment 🎮💻📱❤️Part of Virgin Media O2 #SeeWhatYouCanDo

[Virgin Media ❤️ @virginmedia]

Hi Jack - We do apologise for the issues you’re experiencing with your services currently. We’d recommend checking our service page (https://t.co/YL7JloOUu9) to see if this is a known issue in your area. You can also log in with you My VM details to run a fault test with your equipment. Whilst we do our best to keep any faults and downtime to an absolute minimum, unfortunately sometimes service issues do happen from time-to-time. We'll always aim to have you back up and running ASAP, but, in some instances, this can take longer than we'd like. Please do feel free to drop us a DM with your account details, address and postcode so we can look into this further for you as well. Many thanks

[Virgin Media ❤️ @virginmedia]

Hi Andrew - thanks for getting back to us regarding your Wifi Smart Garden Lights. There are more details how to connect these devices to your Hub 5 on our website here 👉 https://t.co/NjNBs5XsaC - if you're still having trouble please do feel free to DM us your account details, address and postcode so we can look into this further for you. Many thanks

[Virgin Media ❤️ @virginmedia]

Hi Yolandae - We're sorry that you have had a poor experience with our services. This is very disappointing to hear, and we can assure you that this is not the level of service that we want to provide. Please feel free to send us a DM with full details of your account number, address and postcode, so we can look into this further for you - many thanks

[Virgin Media ❤️ @virginmedia]

Hi, thanks for getting in touch. We understand it can be frustrating to see new customer offers that aren’t available on your current package. These deals are designed specifically for new customers joining us, while existing customers receive personalised offers based on their account, services, and contract history.
We’d be more than happy to review your package and see what the best available deal is for you. If you’d like us to take a look, please send us a DM, and we’ll be happy to help.

[Virgin Media ❤️ @virginmedia]

Hi Ken, thank you for reaching out. We are sorry for the issues your having regarding your phone. You can find the steps to set up the phone using the link below 👇
https://t.co/iRe6aHQLj0

This should provide you with more information on the set‑up process for the phone. If you still need help after this, please don’t hesitate to reach out, and we can assist you further.

[Virgin Media ❤️ @virginmedia]

@RedfieldBS Hi Thanks for reaching out, we are sorry you're experiencing issues with this if you would like to DM, and we can look into this further for you.

[Virgin Media ❤️ @virginmedia]

@Harryn9000 Hi Harry, thanks for reaching out. You can give our customer service team a call on 0345 454 1111, or if you would like to see what packages are available, you can check our website using the link below 👇
https://t.co/ImHNFZTluO

[Virgin Media ❤️ @virginmedia]

@OngoingAccount We are truly sorry to hear this. If you could direct message us your account details we can be able to assist you.

[Virgin Media ❤️ @virginmedia]

@marypaul32 Hi Mary, thanks for reaching out we are sorry that you are experiencing problems regarding our services can you kindly DM us, so we can look into this further for you.

[Virgin Media ❤️ @virginmedia]

@OngoingAccount Hi, Sorry for the disappointment, and thank You for contacting us. Could you please direct message us your account details we look into this?

[Virgin Media ❤️ @virginmedia]

@WillVallely Hi Thanks for reaching out, sorry you have experience this can we kindly ask you DM, so we can look into this for you.

[Virgin Media ❤️ @virginmedia]

@xdmailoxd Hi, thanks for reaching out. We are sorry you have experienced this. If you would like to drop us a DM, we can gather more information regarding this and look into it further for you.

[Virgin Media ❤️ @virginmedia]

@rayjac79 Thanks for reaching out Raymond, thanks for getting in touch. We understand it can be frustrating to see new customer offers that aren’t available on your current package. These deals are designed specifically for new customers joining us.

[Virgin Media ❤️ @virginmedia]

@smithers263 Hi Jane, sorry you're experiencing problems with your email. If you would like to drop us a DM, we can look into this further for you.

[Virgin Media ❤️ @virginmedia]

Hi Geoff, thanks for reaching out. We apologise that you are still experiencing issues with your services. If we are aware of an outage, we will be working to fix it as soon as possible. We can only provide estimated fix times, as this depends on the type of outage, the permissions required, and the personnel and equipment needed for the repair.

[Virgin Media ❤️ @virginmedia]

@SamReesO Hi Sam, thanks for reaching out. Is there something specific we can help with today.

[Virgin Media ❤️ @virginmedia]

@apr9999 Hi Andrew, thanks for reaching out. Can you DM us, so we can gather more information regarding this.

[Virgin Media ❤️ @virginmedia]

@iBraderz Hi, thanks for reaching out. We are sorry you're experiencing issues with the services. If you can kindly DM us, we can look into this further for you.

[Virgin Media ❤️ @virginmedia]

@jukeboxjcj Hi Thanks for bringing this to our attention can you kindly DM us, so we can gather more information please.