Executive chat assist||Virginmedia

[💙 @toeknee5655]

@wonderfultrev @virginmedia Plenty of free view channels also some decent broadband packages around. Try something new.

[Executive chat assist||Virginmedia @Virginmedia_3]

@mariareardon77 👋 We really apologize for the frustrating moment undergone. kindly follow back and DM share your reachable contract number for quick response regarding the claim. Thank you.

[Maria Reardon @mariareardon77]

@virginmedia i ordered 2 wifi pods as advised by the technician, the lady said they would be here within a few days with a return label to return the old white wifi pods, i have still not received these

[Craig Sommerville @craigs1974]

@virginmedia broadband down yet again in ka260dn for most of the whole town according to comments on fb

[Bertie Hodgson @BertieHRacing]

@virginmedia There’s an outage in GU214 - when will it be fixed please? “A few days” isn’t good enough.

[Kevin Polkinghorne @pokers15]

@virginmedia I’m due for renewal on 20th Feb and waiting a call from 1 of your managers/supervisors to discuss this due to recent issues and still waiting that call even though I have called twice this week and been promised a call back!

Not great service when due for renewal!

[PlatoTheBear - The Real Platonic Ideal🇺🇦✝️✡️ @platotheteddy]

@FredTedOlga @virginmedia I mean part of the premise of Best Exotic Marigold Hotel is Judi Dench’s character dealing with this exact problem, that’s how known & stereotypical this behaviour was in 2011! 15yrs on & @virginmedia are still harassing & retraumatising grieving families! It’s outrageous.

[Mel... here hoping 🤞🟦🟧🏳️‍🌈 @TahoeMelissa]

@chefarchiepie @virginmedia You like lucked out. It doesn't always go like that. Glad it went well 😀

[Executive chat assist||Virginmedia @Virginmedia_3]

@Warren42368203 👋 We really apologize for the frustrating moment undergone. kindly follow back and DM share your reachable contract number for quick response regarding the claim. Thank you.

[Executive chat assist||Virginmedia @Virginmedia_3]

@DavidJCrisp 👋 We really apologize for the frustrating moment undergone. kindly follow back and DM share your reachable contract number for quick response regarding the claim. Thank you.

[Executive chat assist||Virginmedia @Virginmedia_3]

@JaneRalph29 👋 We really apologize for the frustrating moment undergone. kindly follow back and DM share your reachable contract number for quick response regarding the claim. Thank you.

[Jane & Archduke Ralph RIP🌈💙 @jane63c.bsky.social @JaneRalph29]

@HaggisAdele Don’t get me started on @virginmedia they made it impossible for me to manage my account last year - upshot was I left them and they promised a refund of the money they owe me within 45 days….That was last October.

[Dave Crisp @DavidJCrisp]

Usual shit service from @virginmedia
Rest the router once, but apparently I need to do it every hour. I'm sure customer services will respond tomorrow to say how sorry they are but it's days until I get rid of this shit, overpriced ripoff so called service.

[Rajnish Razdan @RajnishRazdan]

Me: I can’t log into my account
@virginmedia ‘log into your account and set up a back up email to get reset links’
Me: but I can’t log into my account

It’s now been two months, still can’t locked ou

They keep raising tickets, do nothing and now ‘hey log into your account’

[mark goldthrope @goldywankanobi]

@BrightLitegames @virginmedia That’s @virginmedia for ya terrible customer service and terrible service

[Executive chat assist||Virginmedia @Virginmedia_3]

@goldywankanobi 👋 We really apologize for the frustrating moment undergone. kindly follow back and DM share your reachable contract number for quick response regarding the claim. Thank you.

[Executive chat assist||Virginmedia @Virginmedia_3]

@FearStephen 👋 We really apologize for the frustrating moment undergone. kindly follow back and DM share your reachable contract number for quick response regarding the claim. Thank you.

[Executive chat assist||Virginmedia @Virginmedia_3]

@Dickerbird 👋 We really apologize for the frustrating moment undergone. kindly follow back and DM share your reachable contract number for quick response regarding the claim. Thank you.

[Executive chat assist||Virginmedia @Virginmedia_3]

@Evil_Malteser 👋 We really apologize for the frustrating moment undergone. kindly follow back and DM share your reachable contract number for quick response regarding the claim. Thank you.

[Antony Agius 🦁 @Evil_Malteser]

@virginmedia doing what virgin media do best!! My contract runs out on the 12th of Feb….my new provider begins on the 13th Feb!! This is your parting shot. No wonder like 000’s of others, I’m leaving! I will not be spending an hour calling CS for another pointless call!