Visible Care

Hey 👋! We’re the OFFICIAL care team for @Visible and are always here to help. Open 24 hours, 7 days a week.

[Visible Care @visiblecare]

@BPeele42837 To avoid disclosing sensitive information here, please initiate a chat with us, and we'll help you out with your concern.
-Luan T

[Visible Care @visiblecare]

@BPeele42837 It sounds like your data is working (which is why iMessage and WhatsApp are getting through on Wi-Fi or cellular data), but the actual number porting process for your voice line is stuck. Let's break the cycle and get this fixed.
-Luan T

[Visible Care @visiblecare]

@BPeele42837 Hi there, thank you for reaching out to Visible Care. Oh no, being without voice service for days is incredibly stressful—especially when you’re caught in a chatbot loop just trying to get a straight answer. -Luan T

[Visible Care @visiblecare]

@Itche21051381 Hi there! I'm sorry to hear you're having trouble. We'd like the opportunity to turn this around for you and help resolve any issues that you are encountering today. Please send a private message, so we can get started on resolving these matters together.
-Edelie C

[Visible Care @visiblecare]

@Uncomfy_Sapphic Hey there! Thank you for reaching out to Visible! Sadly, we cannot reply privately due to your user restriction. Please follow us so we can assist you. If not, you can message our Visible Support team on the app, our website or our Facebook page.
-Luan T

[Visible Care @visiblecare]

@alalamb Hello! Thank you for contacting Visible. I apologize for the issues you are experiencing with your MFA. Please send us a private message so we can safely secure your account and assist you further. -Ivory D

[Visible Care @visiblecare]

@Uncomfy_Sapphic To avoid disclosing sensitive information here, please initiate a chat with us, and we'll help you out with your concern. -Luan T

[Visible Care @visiblecare]

@Uncomfy_Sapphic Hi there, thank you for reaching out to Visible Care. Ugh, I am so sorry. Dealing with a stubborn chatbot for days when you just want to get your phone working is incredibly frustrating. Let’s get you past the digital gatekeeper and get this sorted out.
-Luan T

[Visible Care @visiblecare]

@alalamb Hi there! I’m so sorry to hear you've had such a frustrating experience with your security and getting things resolved. We'd love the opportunity to look into your specific account details to turn this around for you via DM. -Rodney D

[Visible Care @visiblecare]

@alalamb Hello! Thank you for reaching out to Visible Care. We are eager to assist with any questions or concerns you may have today. Please feel free to send us a DM or PM, and we will work to get everything resolved for you immediately. -Joshua R

[Visible Care @visiblecare]

@alalamb Hey there! Thank you for reaching out to Visible. I am so sorry to hear that your MFA was disabled without your knowledge. This is definitely not the experience we want our members to have! Please send us a DM, so we can get it secured for you right away. -Ivory D

[Visible Care @visiblecare]

@d0cack Hello there! Thank you for connecting with Visible. We are deeply sorry to hear about your experience. This is definitely not the service we aim you to have. Please reach out to us via DM, and we'll look into this right away.
-Jezebelle D

[Visible Care @visiblecare]

@Iamspartacus987 Hi there! We appreciate your interest in Visible. We'd be happy to break down these promotions for you! Send us a DM or visit this link https://t.co/riESnh3zVj for list of our active promotions. -Jean A

[Visible Care @visiblecare]

@hairolma Thank you for the screenshot you sent. I am sorry to hear that you are having issues with your Visible account login. ~DR

[Visible Care @visiblecare]

@robertwrand Hi there! Thank you for contacting Visible. We appreciate your interest in our services. Please send us a direct message, so we can help you get started.
-Jezebelle D

[Visible Care @visiblecare]

@BossBabyofFL We are absolutely delighted by your interest in bringing two accounts over to Visible. Please feel free to send us a direct message whenever you are ready. We would be more than happy to guide you through the process and get everything set up exactly how you need it.
-Sarah M

[Visible Care @visiblecare]

@Marceloxiun Hi there! We're right here and ready to help you with your service. We'd love to answer your questions and make sure we resolve every single concern you have. Please send us a DM. Let's team up and sort things out privately.

-Renalyn S

[Visible Care @visiblecare]

@ANGELLUNAMOON8 Hi there! We just sent a reply to your DM. Please check your inbox whenever you get a moment so we can work together to get this completely sorted out for you. -Ansherina B

[Visible Care @visiblecare]

@ANGELLUNAMOON8 We saw that you sent us a DM, and we’re looking into your case. We will follow up with you directly as soon as possible! -Ansherina B

[Visible Care @visiblecare]

@SsixStrings Hi there. We're ready to dive in and help you with your case and this billing inquiry. Since we want to make sure your private information stays completely secure, please send us a DM. Once you message us there, we can get right to work on sorting this out for you.

-Renalyn S