Warwick Analytics

Automated predictive analytics. Eliminate the 85%+ data transformation required. For marketing, CX, manufacturing, maintenance and financial services.

[Warwick Analytics @warwickanalytic]

Thanks @FinDerivative

[Finance Derivative @FinDerivative]

HOW BANKING IS USING AI TO PROCESS CUSTOMER FEEDBACK - https://t.co/m2ZWnoU16u

[Warwick Analytics @warwickanalytic]

In the Press: We talk to @FinDerivative about 5 ways #banks are using #AI to process their customer feedback more effectively. Check out the article here https://t.co/WJA9CKJCxp
#CX #VoC #CustomerService #CustomerExperience #customersupport #Finance

[Warwick Analytics @warwickanalytic]

In the Press: We talk to Banking Sector Magazine about how #banks are turning to #CX analytics to analyse customer conversations and automatically identify those needing an urgent response. Check out the article here https://t.co/7qMjcoOwtn
#AI #Analytics #CustomerService

[Warwick Analytics @warwickanalytic]

Want to reduce your complaint resolution times? Our automated interaction analytics can do just that. Find out more or book your free short demo at https://t.co/IfdfBgypPG
#contactcenter #CX #callcenter #analytics

[Warwick Analytics @warwickanalytic]

In the Press: Is your chatbot helping your customers? We chat with Banking Sector Magazine about how you can use AI to automatically train and improve your chatbot experience.
https://t.co/oTNFOAPCXP
#chatbot #CX #CustomerService #callcenter

[Warwick Analytics @warwickanalytic]

Listen to our CEO Dan live on The Andy Show by @disruptivelive - talking about how to get more insight from your incoming customer data https://t.co/AWXH0tY68b
#TheAndyShow #technology #AI #CustomerExperience #CustomerService #Analytics #DisruptiveLIVE #LinkedInLIVE #Technology

[Warwick Analytics @warwickanalytic]

Find us at Banking Sector Magazine talking about ‘How fintechs are using AI to process customer feedback more effectively'.
https://t.co/cJS30K32rC
#fintech #AI #CustomerService #CX #Customer #Banking

[Warwick Analytics @warwickanalytic]

As call centers shift from voice to webchat, webforms and emails, our PrediCX Auto-Triage enables you to prioritize customer interactions for faster resolution. Find out more https://t.co/46Ayyg3NTz

#helpdesk #customerservice #customerexperience #CX #webchat #callcenter

[L Marks @LMarks]

3 ways #AI is helping banks improve their customer retention by our alumni @warwickanalytic 🏦👇

https://t.co/7jwLr8B129

[Warwick Analytics @warwickanalytic]

Great to be part of this webinar with @emberservices - watch the recording here...

[Davies Consulting & Technology @DaviesCons_Tech]

Watch Lee Mostari, Director of Insights and analytics at Ember group, and Dan Somers, CEO of Warwick Analytics discuss leveraging the power of Omni-channel Analytics to define your customer channel strategy.

https://t.co/52yhNZfqQ0

#omnichannel #webinar

[Warwick Analytics @warwickanalytic]

We're in the press. Check us out talking with @gbafmag about 3 ways #AI is helping #banks improve their #customer retention https://t.co/jIqqWeiixe

#CX #CustomerExperience #CustomerService #Analytics #voiceofcustomer #Banking #Finance

[Warwick Analytics @warwickanalytic]

Our CEO Dan Somers has commented on an article for Fintech Global. The article ‘Is the appeal of data analytics wearing off?’ looks at whether, when and how data analytics can reach it's full potential. Check it out https://t.co/m6zLYkfUEl
#datainsights #dataanalytics #analytics

[Warwick Analytics @warwickanalytic]

Last week our partners at @emberservices hosted a webinar that shared examples on how organisations are adapting their CX operations during the current crisis. Watch it again here https://t.co/B5LiRFO2cg
#Analytics #CX #contactcenter #CustomerService

[Warwick Analytics @warwickanalytic]

We're in the Press: Check out our article 'How AI can improve customer and agent satisfaction in difficult times' on https://t.co/nA2Io9ZVer @rajwadhwani - maintain #customer & #agent morale during coronavirus.
https://t.co/zn4vw3UjZX
#callcenter #CX #Analytics #ContactCenter

[Warwick Analytics @warwickanalytic]

Join our partner Webinar on 9 April @ 2pm - @emberservices CX specialists look at how organisations are adapting their operating model, establishing new ways of working & innovating by using digital and automation technologies.
https://t.co/8OYViqrDaZ
#webinar #Analytics #CX

[Davies Consulting & Technology @DaviesCons_Tech]

Hear from our CX experts on what they are currently seeing across the market as a result of coronavirus. Join us on Thursday 9th April for our live webinar ‘How leading organisations are responding to the impact of coronavirus’ by registering today.

https://t.co/jhTmRflxox #CX

[Warwick Analytics @warwickanalytic]

We have launched an app for @Zendesk users that applies automated classification and tagging directly to support tickets. You can download the PrediCX app from the Zendesk app store here!

https://t.co/RhwzzXtLGK

#support #tickets #helpdesk #zendesk #callcenter

[Warwick Analytics @warwickanalytic]

Warwick in the Press! Check out our latest coverage on @GBAFReview. We talk about How Banks Can Use AI To Spot Customer Vulnerability.

https://t.co/I6pVBrbn6u

#artificialintelligence #textanalytics #machinelearning #finance #banktech #fintech #banks #aitechnology

[ContactCentres @contactcentres]

What are your plans for next Tuesday at 14:00 pm GMT?

Ember Group would like to invite you to our free LIVE WEBINAR where we will discuss how you can use analytics to transform contact centre agent performance.
https://t.co/6hkLp2AaUN
@emberservices #cctr #contactcentre

[Warwick Analytics @warwickanalytic]

We bring our Omni-channel series to a close by summarising '6 quick fire ways to offer an omni-channel experience'. Read it at https://t.co/o9zGhTaNIu
#omnichannel #analytics #CX #ContactCenter #callcenter