Heads up, Rhode Island 👀 A low pressure storm will move through the area tonight, bringing light rain and strong winds tomorrow. Our crews are on standby and ready to respond.
Prep now: secure outdoor furniture + loose items.
@adsmith613 Hello, thank you for reaching out! Please private message us if you still need assistance or call our customer service department at 1-855-743-1101.
Our line and tree crews are out there working hard after last night’s storm. As of 4:30 p.m., over 40,000 customers have been restored and 3,600 customers remain without power. Thank you for your patience as our teams continue their restoration efforts! https://t.co/g0jr5DF3bW
Storm Update – Tuesday, 3/17: Overnight wind and heavy rain caused damage to power lines across the state. 34k+ customers have been restored and 11,155 remain without power. Our line and tree crews are out working to restore service as quickly and safely as possible.
We’re seeing scattered power outages as heavy rain and strong winds hit our area. With gusts expected to increase tonight, our crews—and added line and tree crews—are ready to respond safely and efficiently. Report/check outages: https://t.co/SOMOcHyXpR
A storm is expected to move in this evening and last until Tuesday, bringing gusting winds that could impact power across RI. Our crews are prepared and ready to respond safely and efficiently.
Now is a good time to check your storm kit—staying prepared makes all the difference!
No obstacle will stop our crews! One team in North Kingstown ran into a challenge when they couldn’t reach a pole because of massive snow drifts. So they did what they do best: they climbed.
We’re almost there, and we thank everyone for their patience!
Restoring our customers after Storm Hernando took long nights, tough climbs, and incredible teamwork. We’re also grateful for first responders, plow drivers, community partners, the RI National Guard, and crews who traveled from out of state to help Rhode Island.
Storm update – Wednesday, February 25, 8:45 AM: We’re in the home stretch! Our line and tree crews pushed through another night of tough conditions. As of this morning, just a few hundred customers remain without power. Report or check outages: https://t.co/SOMOcHyXpR
Storm Update – (Tue 2/24, 7pm): More than 50,000 customers were impacted by Blizzard Hernando. Thanks to the hard work of our crews, over 92% have been restored, and we’re firmly in the home stretch of restoration. Thank you to our customers for your patience!
- Never touch downed power lines. Always assume they are live
- Never attempt to clear debris, perform maintenance, or move downed wires
Outage updates here: https://t.co/SOMOcHyXpR
💬 Text OUTAGE to 743674 to report, or STATUS for updates
📞 Call 1-855-743-1101
Snow is piled high. As you dig out, please keep gas meters and vents clear of snow and ice. Use a broom-- no sharp tools. Don’t pile snow against meters. Use caution with icicles. If you smell gas, leave immediately with everyone (including pets) and call 911 or 800‑640‑1595.
Storm update (Tue 2/24, 11:15 am): Crews worked overnight in brutal conditions, restoring power to 30k+ customers. 18,311 customers remain out. Please stay clear of downed lines—assume they’re live. Report an outage at https://t.co/SOMOcHyXpR
@GailLandi Hello, thank you for reaching out. With any questions or reports please DM us or call our customer service at 1-855-743-1101 so we can further assist you.
Crew leader Aaron Miller with an update from the Westerly office. We are assessing damage and working to respond safely to Winter Storm Hernando. Once restoration is underway, work happens in stages. Please continue to stay clear of downed wires and hazardous areas.
@brenmryan Hello, thank you for reaching out. With any questions or reports please DM us or call our customer service at 1-855-743-1101 so we can further assist you.
@alanphillips133 Hello, thank you for reaching out. With any questions or reports please DM us or call our customer service at 1-855-743-1101 so we can further assist you.
Storm update: Winter Storm Hernando has surpassed the Blizzard of ’78 in severity. High winds and dangerous roads are limiting safe work. 41,890 customers remain out. Crews will respond as soon as conditions improve. Thank you for your patience!
@bobv1176 Hello, thank you for reaching out. With any questions or reports please DM us or call our customer service at 1-855-743-1101 so we can further assist you.
@pop_smoke_fan Hello, thank you for reaching out. With any questions or reports please DM us or call our customer service at 1-855-743-1101 so we can further assist you.
High winds caused a tree to come into contact with power lines. Thanks to the Portsmouth Fire Department for coordinating with us to extinguish the fire, so we could repair the line. This is a powerful reminder of why staying clear of downed wires and storm damage is critical.