Openreach

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[Openreach @WeAreOpenreach]

@lostinadream0 in front of the right team soon and bring the matter to a resolution as soon as possible. ^Debangshi (3/3)

[Openreach @WeAreOpenreach]

@lostinadream0 trying to address. However, I can only suggest you continue raising this with your service provider so that the relevant teams can review this and progress accordingly. I'm really sorry we can't assist with raising the request directly, but I do hope you're able to get this (2/3)

[Openreach @WeAreOpenreach]

@Mickyg1973 Openreach and can keep you informed of any changes to the estimated repair date. Apologise for the inconvenience caused. ^Debangshi (3/3)

[Openreach @WeAreOpenreach]

@Mickyg1973 have now received an update advising that the issue may not be resolved until 14 August at the earliest. As we're unable to access or discuss specific fault with the end user. I recommend keeping in touch with your service provider, as they will receive updates from (2/3)

[Openreach @WeAreOpenreach]

@ElliotSpeller2 appointment and arrange any changes required. They will be able to investigate why the online tool is displaying an error and liaise with Openreach if necessary or arrange for a new appointment on your behalf. ^Debangshi (2/2)

[Openreach @WeAreOpenreach]

@ElliotSpeller2 Hi Elliot, thank you for contacting Openreach. I'm sorry you're having trouble with the appointment management page. As appointment bookings and amendments are managed through your service provider, we'd recommend contacting them directly to check the status of the (1/2)

[Openreach @WeAreOpenreach]

@lostinadream0 continuing to work with your chosen provider and asking them to submit an Openreach Address Matching/Data Integrity request on your behalf with us. ^Debangshi (3/3)

[Openreach @WeAreOpenreach]

@lostinadream0 currently going through, However Openreach are unable to accept Data Integrity/Address Matching requests directly from end users. These requests must be submitted by your respective service provider through appropriate channels. So in regards to your issue I would recommend (2/3)

[Openreach @WeAreOpenreach]

@bick66uk touch directly with your CP for updates, as they are best placed to manage the fault and any repair works request with Openreach on your behalf. ^Debangshi (2/2)

[Openreach @WeAreOpenreach]

@bick66uk Hi James, thank you for contacting Openreach. I completely understand your frustration and concern, particularly given that the loss of service is affecting an extremely vulnerable couple who are currently without their care link alarm service. I would request you to get in (1/2)

[Openreach @WeAreOpenreach]

@PaulJohnArnold1 enough information to determine the nature of the problem. Could you please provide further details regarding the issue so that we will be able to provide more appropriate guidance and assist further. ^Debangshi (2/2)

[Openreach @WeAreOpenreach]

@PaulJohnArnold1 Hi Paul, thank you for contacting Openreach. I am sorry to hear that you are experiencing difficulties getting your broadband service connected. In your message, you mentioned that your provider has advised that the issue is with Openreach. However, we do not currently have (1/2)

[Openreach @WeAreOpenreach]

Today marks just 6 months until the UK's old phone network (PSTN) is retired ⏰

We're urging communication providers and businesses to act now.

Around 1.5 million lines still need to migrate before 31 Jan 2027.

🔗 Find out more: https://t.co/o7ePXYVRLp

[Openreach @WeAreOpenreach]

@ChiswickMcnabb area.

As soon as we're finished with the works in question we'll remove our equipment, and re-open the road. ^Andrew (3/3)

[Openreach @WeAreOpenreach]

@ChiswickMcnabb by your local authority, and they do have to enforce if notice as part of the permit if it's required, I'm afraid - if you wish to be notified in future, I would recommend asking your local authority to ensure this is a stipulation of any permit they issue in your local (2/3)

[Openreach @WeAreOpenreach]

@gmmf1704 Cheers for coming back to ourselves, Openreach are not a communication provider we are a network provider, Communication providers are the likes of Sky, Talk Talk etc ^John