Whatfix

Whatfix is an AI-native digital adoption platform that maximizes software ROI with in-app guidance, simulation training, and adoption analytics.

[Whatfix @whatfix]

📊 Most AI analytics answer one question: "Are people using it?"

In his latest conversation with TechSpective, our Co-Founder & CTO, Vara Kumar Namburu, explains that understanding AI's real impact requires moving past surface-level tracking to unlock deeper workflow visibility.

To drive true margin recovery, organizations must measure across three distinct levels:

→ Utilization: Is AI being used?
→ Application: Where and how is it being applied in workflows?
→ Outcomes: What tangible business value is it creating?

The organizations that win with AI won't just track adoption—they will measure outcomes.

👉 Read the insights: https://t.co/7mC1esqKiN

#digitaladoption #productanalytics #ai #whatfix #thoughtleadership

[Whatfix @whatfix]

✈️ Inspire Amsterdam 2026 was something special.

This is what happens when forward-thinking leaders, brilliant speakers, and incredible partners get into the same room.

🎤 A huge thank you to our speakers: Lars van Susteren, Jolijn Hesen, Daniel Kuitems, Rick Schutte, Muhammad Omer, and Amata Van Den Daele for bringing fresh perspectives and insights that lit up the stage like an Amsterdam sunset. 🌅

To our customers, partners, and everyone who joined us: Thank you for making this stop on our global journey so special. 🌍

A special shoutout to the incredible team behind the scenes for making it all come to life.

#inspireamsterdam #whatfix #digitaltransformation #whatfixevents

[Whatfix @whatfix]

Deployment is just the starting line.
True insurance transformation is won at user adoption. 🌟

At our recent events with Guidewire Software in London and Infosys in Hartford, global insurance leaders all voiced the same challenge:
New cloud features and ecosystem integrations only deliver ROI if adjusters and agents actually use them correctly from day one.

Whatfix bridges that gap by embedding real-time, in-app guidance directly into insurer workflows to:
✅ Maximize core platform value from day one
✅ Cut agent time-to-proficiency significantly
✅ Guarantee frictionless compliance with changing regulations

A massive thank you to our partners at Guidewire Software and Infosys, and to all the trailblazers who joined us across the Atlantic.
🔗 Learn more: https://t.co/EBwgoRXABu

#insurancetransformation #insurtech #digitaladoption #whatfix #partnerships #digitaltransformation

[Whatfix @whatfix]

You don’t ask the Formula 1 driver to build the engine. 🏎️ They need to win the race.

That’s where Kate Stapleton at Extra Space Storage saw the bottleneck firsthand.
🛠️Learning & Development teams were pulled into building technical guidance.
👨‍💻Fixing flows meant bringing in engineers to write code.
🐢And previous vendors weren’t helping them move any faster.

We changed the model.

With 𝗪𝗵𝗮𝘁𝗳𝗶𝘅, the technical friction is gone:
• Subject Matter Experts create their own flows instantly with QuickCapture.
• Product Teams stay focused on the user experience
• AI turns product analytics into answers they can actually use.

The right people, doing the right work, that’s how you move at the speed of technology.

🎬 Learn how they’re using AI + analytics to move faster. https://t.co/fLuMpar25q

#whatfix #customerclickswithwhatfix #digitaladoption #digitaltransformation #productanalytics

[Whatfix @whatfix]

When the bloopers are as good as the final shot,
you know it was a great day on set. 🙌

We had an absolute blast shooting this with Vasupradha Srinivasan as we tackled major digital transformation myths.

📺 Check out the full video here: https://t.co/0fY7wmXaZy

#doublecheck #whatfix #digitaltransformation #behindthescenes

[Whatfix @whatfix]

Whatfix won the Business Intelligence Group (BIG) Excellence in Customer Service Award by using our own platform, analytics, and AI to revolutionize our customer workflows.

On the latest BIG Winners' Circle podcast, our Co-Founder and CEO, Khadim Batti, joins Russ Fordyce 🏆 to discuss how we earned the Customer Service Award, leveraging our own platform, analytics, and AI to revolutionize our customer workflows.

Core insights include:

• 𝘛𝘩𝘦 𝘙𝘖𝘐 𝘎𝘢𝘱: Enterprise software fails when adoption lags. The fix? Contextual guidance delivered inside the live workflow.

• "𝘜𝘴𝘦𝘳𝘪𝘻𝘢𝘵𝘪𝘰𝘯": Stop forcing people to adapt to software. AI allows us to make software adapt to the user, personalized to the role, task, and moment.

• 𝘛𝘩𝘦 𝘍𝘶𝘵𝘶𝘳𝘦 𝘰𝘧 𝘋𝘈𝘗: Moving past just showing users what to do, to leveraging AI to get work done on their behalf.

🎧 Tune into the full episode to grab our playbook for software success https://t.co/21B3yTQ2KT

#digitaladoption #customersuccess #ai #whatfix #awards #thoughtleadership

[Whatfix @whatfix]

AI is moving faster than most organizations can adapt.

The question is: how do you turn AI, digital adoption, and workforce transformation into measurable business outcomes?

📍 Join us on 11th June at Inspire Chicago for an exclusive gathering of enterprise leaders featuring speakers from McDonald’s, NBCUniversal, and ManpowerGroup, along with industry experts in AI and Data Governance.

We'll explore:

▪️How leading enterprises are approaching AI adoption at scale
▪️Lessons learned from real digital transformation initiatives
▪️Strategies for driving workforce enablement and business impact
▪️The future of digital adoption in the age of AI

Plus, connect with peers through curated networking and an interactive Taste of Chicago experience.

🔗 Learn more: https://t.co/xGyUo1dvQL

#inspirechicago #digitaltransformation #whatfix #digitaladoption

[Whatfix @whatfix]

Vegas set the stage for S2P transformation at Coupa Inspire 2026.

Across conversations with procurement, finance, and transformation leaders, one theme stood out:

Coupa value is realized when execution scales across the full lifecycle from requisition to payment.

Whatfix helps make that possible by embedding AI-native guidance directly within Coupa workflows, enabling:

✔ Faster procure-to-pay cycles
✔ Fewer user errors across workflows
✔ Reduced support and training dependency
✔ Faster time-to-value from Coupa rollouts

Thank you to everyone who stopped by Booth #4A and connected with Team Whatfix.

#coupainspire #S2P #digitaltransformation #whatfix #digitaladoption #AI

[Whatfix @whatfix]

Enterprise software investments are growing,
but slow onboarding, support dependency, and underutilized features continue to impact ROI.

Join us on 9th of June to learn how organizations are rethinking digital adoption with AI

Featuring Speakers 🎤 :
▪️ Kate Stapleton - Sr. Product Manager at Extra Space Storage
▪️ Gina Smith PhD - Research Director at IDC
▪️ Vasupradha - Head - Analyst Relations & Market Intelligence at Whatfix
▪️ Anurag Purohit - Solutions Consultant, Whatfix.

💡 What you’ll learn:
✅ Why traditional training models no longer scale
✅ How AI-driven, in-the-flow guidance is transforming user adoption
✅ What analysts are seeing next for enterprise productivity and AI
✅ Practical lessons from implementing AI-powered adoption at enterprise scale

🪄 Register now: https://t.co/4O7v9cRc04

#whatfix #digitaltransformation #digitaladoption #whatfixevents

[Whatfix @whatfix]

“The speed to market we have now is really valuable to our use case.”

That’s the power of Whatfix at scale.

Before Whatfix, communicating critical platform updates, new features, and bug fixes meant adding to the noise of enterprise email fatigue.

That changed when guidance moved directly into the flow of work.

The result:

⚡ Faster rollout of platform changes
📣 Better visibility into product updates and new features
📉 Less dependence on crowded inboxes
🔄 A more scalable way to support users through change

Because when communication scales, adoption does too.

🎬 Learn how teams are moving faster with Whatfix https://t.co/yGTmjBhrre

#whatfix #customerclickswithwhatfix #digitaladoption #digitaltransformation

[Whatfix @whatfix]

Digital adoption platforms are a multiplier for enterprise software investments.

In this vlog, we break down the DAP lift benchmarks from Whatfix’s 2026 State of Enterprise Digital Transformation ROI Report, based on insights from 300 U.S. transformation leaders.

👉 Download the report for the full benchmarks and takeaways → https://t.co/ffXt9AqSMy

🔗Watch the full video → https://t.co/teZuePrJp9

#theclickthru #digitaltransformation #digitaladoption #whatfix

[Whatfix @whatfix]

"Digital transformation" is just expensive shelfware if nobody uses it.

A Whatfix-commissioned Forrester report found that businesses lose $10.9M every year, not because they chose the wrong tools, but because those tools never get fully adopted.

Now add agentic AI to the mix: systems making decisions and executing workflows, while inheriting every adoption gap your business already has.

In his https://t.co/D7axxHUEXq interview, Khadim Batti said the quiet part out loud: Digital Adoption isn't a nice-to-have. It's the whole game.

The companies that solve this won’t just have better AI. They’ll build a real competitive advantage.

Read the full story: https://t.co/AdCmg8F5Mi

#digitaladoption #whatfix #digitaltransformation #thoughtleadership #ai

[Whatfix @whatfix]

Core banking transformation took center stage at Temenos Community Forum 2026 in Copenhagen. 🏦

Across conversations with banks, partners, and transformation leaders, one theme was clear:
Migration is just the starting point.

Real transformation value is critically dependent on execution and adoption.

From modernization to new rollouts, the discussions kept coming back to how banks can help teams adopt new Temenos workflows faster, reduce errors, and operate with confidence from Day 1.

That’s where Whatfix comes in, embedding AI-native guidance directly within core Temenos workflows to help banks turn modernization into measurable outcomes.

Thank you to everyone who stopped by Booth #28 and connected with Team Whatfix.

🔗 Learn more: https://t.co/fU8IYcQ2iN

#TCF26 #BFSI #temenos #digitaltransformation #whatfix #digitaladoption #partnerships

[Whatfix @whatfix]

What’s really driving the $10.9M digital adoption gap in enterprises? 👀

Decode why AI investments alone won’t drive outcomes and find your enterprises’ digital adoption maturity with Sruti Pegatraju, Principal Consultant from Forrester and Vasupradha Srinivasan, Head of Analyst Relations & Market Intelligence from Whatfix.

Key highlights:
⚠️ Mid-sized enterprises lose $10.9 million annually due to digital adoption failures
⚠️ 728 hours per year are lost to complex enterprise software
⚠️ While 76% of leaders prioritize AI, only 27% have a clear adoption plan

🔗 Watch the full webinar here: https://t.co/FJ0sFP0TI3

#digitaltransformation #whatfix #digitaladoption #forrester #DAPmaturity

[Whatfix @whatfix]

It’s always special to score a victory at Lord’s Stadium,
And this Inspire London was all about winning conversations, champion ideas, and partnerships that are built to go the distance.

Customers, partners, and industry leaders exchanged candid conversations and insightful ideas that sparked new perspectives and set the stage for what’s next in digital transformation.

A huge thank you to our speakers:  Matthew Richardson, Venkata Siva Rao Mamidala, Farah Attia, Jason C., Caroline Dumanoir, Samir Das, for sharing their expertise, stories, and perspectives, and to everyone who joined us and made this such a memorable inning.

#whatfixevents #inspirelondon #digitaltransformation #whatfix #digitaladoption

[Whatfix @whatfix]

“𝗪𝗲 𝗰𝗼𝘂𝗹𝗱 𝗻𝗲𝘃𝗲𝗿 𝗰𝗮𝗽𝘁𝘂𝗿𝗲 𝘁𝗵𝗶𝘀 𝘁𝘆𝗽𝗲 𝗼𝗳 𝗱𝗮𝘁𝗮 𝗯𝗲𝗳𝗼𝗿𝗲.”

Like checking your step count… without a fitness tracker. 👣
You know you moved. You just don’t know how much, or where it mattered.

That’s how most teams operate inside their applications.
They think they know where users struggle.

𝗪𝗵𝗮𝘁𝗳𝗶𝘅 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 shows exactly where they do.

From the seconds of hesitation between Step A and Step B ⏱️to the points where workflows quietly break.

When you can finally see the friction, you can finally fix it.

🎬See the difference visibility makes https://t.co/vzhkdEqJTk

#whatfix #customerclickswithwhatfix #productanalytics

[Whatfix @whatfix]

We shifted into high gear at the home of Porsche in Stuttgart
for Inspire Stuttgart! 🏎️💨

Inspire Stuttgart brought together leaders focused on one shared challenge: driving adoption at scale.

The conversations were honest, practical, and energized with change management lessons to real-world rollout strategies to deliver measurable business impact.

A special thank you to Morten Rye Christensen, Anna Ditte Ernø-Heising, Luke Sinclair, Ralph Schaefermeier, Nick Lawitzke, Mathias Thom for sharing powerful examples from their own transformation journeys and sparking meaningful discussions across the room.

Because we learned at the home of performance, that digital transformation doesn't end at implementation, the real race begins when your users finally take the wheel. 🏁✨

#whatfixevents #digitaltransformation #inspirestuttgart #digitaladoption

[Whatfix @whatfix]

Oncor with Whatfix is like a curated playlist for success. 🎧

Before: Managers were skipping through random tracks, digging through emails and job aids, trying to find the right instruction, and missing a few critical beats along the way.

After: Every track hits on cue. The right guidance appears exactly when it matters, with no missed emails and no guesswork.

With Whatfix walkthroughs, task lists, and an onboarding checklist, Oncor Electric Delivery keeps managers on track, employees moving, and data clean from the start. 🚀

Shout out to Margarita C. and the HCM Solutions team at Oncor for transforming their UKG (HCM platform) experience with Whatfix, turning scattered instructions into guided, in-app workflows.

Watch the full story here: https://t.co/KAkEZz1f5y

#hcm #whatfix #oncor #digitaltransformation

[Whatfix @whatfix]

We’ve all sat through training…
And forgotten most of it by the time we get back to work.

That’s because people don’t learn best by listening, they learn by doing.

Hands-on training flips the model.
It turns passive learning into real experience, helping employees build skills, retain knowledge, and apply it with confidence.

A simple shift, but one that makes a big difference.
🎥 Watch the full video →https://t.co/NM82dMcmRw

#theclickthru #digitaltransformation #whatfix #digitaladoption

[Whatfix @whatfix]

In a candid interview, Khadim Batti shares with ETEntrepreneur how the team made an early call to walk away from a working product to solve a harder problem, fixing why enterprise software, despite massive spend, goes underutilised. That decision shifted the direction and defined a new category.

Today, with AI accelerating everything, the challenge has evolved again.

Adoption is no longer a moment, it has become continuous.

And the mindset that drove that first pivot still shapes what comes next.

𝗥𝗲𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗳𝗲𝗮𝘁𝘂𝗿𝗲: https://t.co/i06e4xPtuV

#categorycreation #whatfix #entrepreneurship