@UC_Assist I received a broken laptop after availing your repair services. Your company is denying any damages and not even showing proof. Please contact me asap.
@UC_Assist These are some of the reviews from your Professional, it seems he pulls the same trick with other customers to get us to replace the motherboard. @UC_Assist@abhirajbhal I have had so many good professionals visit, none like this.
@UC_Assist To be clear: I'm not asking for assumptions. I'm asking @UrbanCompany@UC_Assist to explain, in writing, how a laptop went from "45-minute inspection, nothing found" to returning with burn damage, IC damage, and glue marks while under their technician's care.
@UC_Assist My laptop came back with glue residue from a hinge 'repair' done entirely while in your technician's custody. Who's accountable for this, @UrbanCompany@UC_Assist ?
@UC_Assist Your technician inspected the device for 45 minutes during the home visit and did not report this damage at any point. Given how immediately visible this damage was to three independent professionals, I would like a clear explanation for why it was not identified in-person.
@UC_Assist Upon receiving the laptop back, visible IC-level damage was found on the motherboard. This damage was independently identified by three separate technicians, each within two minutes of opening the back cover, it was not concealed or hidden beneath any component.
@SamsungIndia -- Samsung TV (Samsung 138 cm Crystal 4K Pro Series, Model: UA55AUE70AKLXL). Purchased in Aug 2022 for βΉ50,000+, and itβs already facing panel issues after just 2.5 years of normal use.
@SamsungIndia I appreciate your prompt attention to this matter. TV name and model : Samsung 138 cm (55 inches) Crystal 4K Pro Series Ultra HD Smart LED TV
@SamsungIndia I request Samsung to provide some resolution as many have faced similar panel issues but we get told that the device is out of warranty, but is 2.5 years really the standard working time for this premium TV?
@SamsungIndia Under our consumer protection laws and the implied warranty of merchantability, consumers are entitled to a product that lasts for a reasonable period. A TV of this quality and price is expected to function well beyond 2.5 years.
@SamsungIndia TV began experiencing issues after only [2.5 years] of normal use. This is not in line with the reasonable expectation of durability, especially for a premium brand like Samsung.
@EurekaForbes your agents don't care if we have water or not, they are untrained and have no accountability. They simply want to put their technician code for their benefit, no resolution was done when I asked why filter stopped working within 3 months.
@EurekaForbes I booked a service visit 1 week ago and your agent said "filter not available now" and then I called @urbancompany_UC and got my issue fixed instantly by a qualified professional. Now tell me, next time why should I buy your Aquaguard AMC?? π«
@EurekaForbes I contacted your customer care, three people replied to me with the same copy-pasted template offering zero help for my concern. What standard is this??? Why are your associates not helpful?
Hello, @PoliceRajasthan . I would like to report 'Pawan,' the owner of vehicle RJ22XS0287, for reckless driving that endangers others on the road. We urge Rajasthan Police to take appropriate action on this matter and await your response. Thank you.