@KMcneil3 Thank you for your message, we understand our team have now reached out to you directly and provided the information you require. Please accept our apologies for the delay in responding.
@KMcneil3 Thank you for your message, we understand our team have now reached out to you directly and provided the information you require. Please accept our apologies for the delay in responding.
@cfd_18 Hi David. Please feel free to contact us at : [email protected], where we can look into the issue for you. Please include your full name, name of your pension scheme, and brief summary of the issue you have raised here. Thanks.
@Green_Zero_ Hi Phil. We are sorry to hear you are having trouble getting in touch. Please can you email us : [email protected], including your full name, the name of your pension scheme and a brief summary of the issue you have and we will look into this for you.
@JamesSantago45 Hi Jackie. I am sorry to hear you're having online issues. Could you contact us at: [email protected], giving your full name, pension scheme and brief summary of the issue you have, and we will be happy to look into this and help resolve your issue quickly.
@74lala74lala Hi Tony. I am sorry to hear you have experienced issues regarding your pension payments. Please contact us at [email protected], giving details of the issue you have, and we will be happy to look into this for you and see if we can help resolve your issue quickly.
@GeorgiaRMK I am sorry to hear you have not had a timely response to your pension enquiry. We take all feedback seriously, and would like to help. If you still need help with your issue, our team at [email protected] can look into this for you, and assist with your query.
@Jonfanti Hello, we're sorry to hear that you're not satisfied with our service. Could you please provide us with your full name and scheme details in a private message to us please, so that we can find your record and address your concerns? Thank you.
@torbrewster Hello Tor. We understand that the relevant team has now reached out to you, but if you have any further queries, please do let us know via email on: [email protected]
@JCPinDurhamTees Please can you use our new logo for your posts. If you don't have this, please email [email protected] and I will forward it on to you. Thanks.
@mitchellc06 We're sorry to hear you're not satisfied with our service. We take all feedback seriously and would like to learn more about your experience so that we can improve. Please provide us with more information via private message so we can address your concerns and find a solution.
@Harbourviewmeva Hi, we're sorry to hear that you’ve had a delayed response to your query. We would like to learn more about your experience so could you please provide us with more information via private message so that we can address your concerns and find a solution? Thank you.
90% of #pensionschemes trustees and sponsors said they need to take action in response to new General Code of Practice. @TPRgovuk believed many schemes are already doing many of the right things. Main action will be to sense check processes remain fit for purpose.
#XPSLive Poll
@ballard_inge Hi Inge. I have received confirmation from the relevant XPS Administration Team that they have been in contact with you and this issue has now been resolved.
@SE7Potter Hi Fiona, we are sorry to hear you are having difficulty reaching us. We understand how frustrating this can be and would like to help. Can you please send us a private message with your full name, scheme name, and member ID so that we can direct your inquiry to the correct team?
@grs1661 Please email us on [email protected] so we can escalate this issue with the correct admin team. Please include your full name, the name of your pension scheme and a brief summary of your request. Thanks.
@Harbourviewmeva Please email us at [email protected] and we will look into this for you. Please include your full name, the name of your pension scheme and a brief summary of the issue you have.
@MR_Tim_Newell Hi Tim. Please email us as : [email protected] and we will look into this for you. Please include your full name, the name of your pension scheme and a brief summary of this issue.