@airindia Hello Air India, on Dec 6th due to the chaos caused by Indigo, I booked a backup return flight from BLR to BOM on Air India - the price charged to me for a one way ticket was Rs 33,000! Please refund balance per govt cap @airindia@DGCAIndia
@HathwayBrdband Hi . @HathwayBrdband I can't DM you without you following me
My ticket num: 20102025V714172
(created Oct 20 9:28 am - today is Day 4 with no resolution )- I will keep posting until this is resolved but this is absolutely atrocious cust svc for a long time customer of yours
Awful cust svc experience with @HathwayBrdband the past few days - AVOID AT ALL COSTS! My internet has been down for 3+ days-repeated calls to cust support and keep getting non answers as to when a technician will arrive with no action @RIL_Updates
@HathwayBrdband Diva chatbot hasn't been able to resolve my issue. In fact your technician on chat mischaracterized my issue as "Customer Education" instead of "modem power not working " on the ticket even though I told him on chat exactly what the problem was
@HathwayBrdband@RIL_Updates . @HathwayBrdband is now telling me that it will take another 48 hours for them to address my ticket! This after they promised that a technician was MOST DEFINITELY going to come to my house and fix it 24 hours ago. AWFUL AWFUL SERVICE !
@HathwayBrdband@RIL_Updates . @HathwayBrdband Awful cust svc experience with
Hathway Broadband the past few days - AVOID AT ALL COSTS! My internet has been down for 3+ days-repeated calls to cust support and keep getting non answers as to when a technician will arrive with no action
@RIL_Updates
@HathwayBrdband@RIL_Updates What frankly pisses me off is the absolute lies being told by the cust service agents and the supervisors (I have escalated twice) as to when the technician will arrive and I get blatant lies and insincere apologies @HathwayBrdband
@HathwayBrdband@RIL_Updates I have been a customer of @HathwayBrdband for over 6 years. I am on one of their highest tier plans. But bad and indifferent cust service can kill a relationship. I do NOT plan to renew
@HathwayBrdband - horrible customer svc experience w Hathway. My modem stopped working 3 days ago. Registered service request immediately. Despite multiple follow ups & calls I have been getting a run around - empty promises to fix the issue with no follow up @RIL_Updates