ZEE5 - Middle East & North Africa

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[ZEE5 - Middle East & North Africa @ZEE5Mena]

It’s time to come home …to SOMETHING new but known!​

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[ZEE5 - Middle East & North Africa @ZEE5Mena]

@gmr3ddy @ZEE5Global Hi! We would like to assist you with this. Please share your ZEE5 User ID via DM with us and we will be happy to help you out.

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@SJay909 Hi! Please send us a DM and share the issues/difficulties you’re facing on ZEE5, so we can assist you further. We are always looking to help our viewers. https://t.co/8fWCwCuAsz

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@ahmad_goush We've already forwarded your issue to our team, and they are on top of it. We'll get back to you as soon as we get an update. https://t.co/8fWCwCuAsz

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@ahmad_goush Hi, please help us with your email id so that we can attach your pack to your account. https://t.co/8fWCwCuAsz

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@ahmad_goush mandatory to trace the payment details. (3/3) https://t.co/8fWCwCuAsz

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@ahmad_goush invoice/receipt If you’ve subscribed via iTunesfollow these steps to find Invoice: Go to iPhone Settings Tap on view Apple ID Tap on Purchase History option and look for ZEE5. Transaction Id will be on Top. We require that screenshot Note Transaction ID/Order ID is (2/3)

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@ahmad_goush We're unable to trace any active subscription with your registered mobile number 971509887054 Please share the following details for further investigation: Registered login ID Mode of Payment First 6 and last 4 digits of your card Screenshot of the Transaction (1/3)

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@ShubhamNagarji2 Hi. Please DM us and provide your ZEE5 login ID along with your region of access and concern. We'll be happy to look into this further. https://t.co/8fWCwCuAsz

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@ketushariq Hi, kindly DM us the below details to further assist you:
A screenshot of an error faced while redeeming the code, Complete details of the Promo Code in form of a screenshot, Your observation when you use an alternate platform (app/website). https://t.co/8fWCwCuAsz

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@MujeebKoyittadi Hi Mujeeb, please be assured, we have raised your request for the refund. We request you to bear with us in the interim. Your time & patience will be highly appreciated. https://t.co/8fWCwCuAsz

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@MujeebKoyittadi Hi Mujeeb, Kindly send us a DM & it seems you missed our last email. As informed earlier, we have already escalated your refund request to our concerned team. Once we get an update we will notify you of the same. Appreciate your time & patience in this matter. https://t.co/8fWCwCuAsz

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@MujeebKoyittadi Hi Mujeeb, we have raised your request to our relevant team. Once we get an update from the concerned team we will surely notify you. Request your time & patience in the interim. https://t.co/8fWCwCuAsz

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@Shariff87 Hi Mujahidulla, We regret to inform you that ILT20 matches is not available in your region.

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@zeeinscriptions request your time and patience. (2/2) https://t.co/8fWCwCuAsz

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@zeeinscriptions Hi, We are escalating your refund request to our concerned relevant team for further evaluation and review. Once there is an update from the relevant team, we'll inform you. Please allow us some time to get back to you with the relevant information. We sincerely (1/2)

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@zeeinscriptions Hi, We have cancelled the subscription from our end, so going forward there won't be any further deductions. We can see from the screenshot that your subscription is active and the auto renewal is YES. As informed earlier, unfortunately, refund isn't an option. https://t.co/8fWCwCuAsz

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@zeeinscriptions mode available shall not be refunded in any circumstances. You can also refer to ‘Terms of Use’ https://t.co/cvqh0VpF6S (11/11) https://t.co/8fWCwCuAsz

[ZEE5 - Middle East & North Africa @ZEE5Mena]

@zeeinscriptions movies, and more is coming. Please note, we cannot process a refund as these are one time transactions and the charge is legitimate. It is also mentioned in our terms of use "Payments once made by credit card or debit card or net banking or cash cards or via any other (10/11)