@KenyaPower this is 3 days without power since Saturday, last week we had another 4 days on no power. Despite numerous call to the you customer and reference numbers there is no action. Very frustrating.
The system of interrelated computing devices with a connection to the internet is here to stay. #CIOEA#CIOWebinarSeries#CIOAwardsEA @LiquidTelecomKe @benliquidkenya
As @MultiChoice, we looked at the data on how successful customer calls are because these have to bring value to the business.
We discovered a cluster of #data that showed us non-responsive clients.
From there, it was easy to make decisions.
#CIOAwardsEA
In volume, @RedingtonValue provide technology solutions as well as products. With a fully functioning and well oiled team, they are alive across all African entities. #CIOEA#CIOWebinarSeries#CIOAwardsEA
At the end of the day a customer wants to get value for money.
They want to be able to open their laptop and get all the information they need from their lawyers.
Lawyers will need to upskill with the change that's coming with technology.
#CIOAwardsEA
When building https://t.co/62bHGSJpAt which was launched during Covid19, lack of trust in technology, with a bit of hesitation about who is behind the platform and whether they have the right information, was a challenge.
#CIOAwardsEA