Blackdot

We deliver integrated #people, #process & #technology solutions that transform the #customerexperience & accelerate #growth.

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We worked alongside a start-up company, who was looking to transform the e-commerce customer experience in LATAM. To see how we helped establish a clear go-to-market strategy for an effective launch, along with the results achieved so far – download now: https://t.co/95RCPECmff

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We're thrilled to share a Q&A blog with Dennis von Berlepsch – Director, Global Marketing Excellence at Amgen. Here, he shares the benefits of taking an outside-in approach to transformation, and his perspectives on what the future of Pharma looks like: https://t.co/XU2JrYtnzQ

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We were delighted to partner with a leading Pharma company to uplift their omni-channel maturity at a regional-level, for improved HCP and patient outcomes. Download our case study to find out how they overcame roadblocks, and the outcomes achieved so far: https://t.co/hccfRhpuTw

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We get it, tech is sexy! - But first, you must consider your people & processes to ensure your platforms are leveraged to their full potential. Read our latest blog to see what process-driven tech looks like in sales and more: https://t.co/3qVueKlWc8

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Bringing over 25 years’ experience in Pharma, our next Pioneer interview is with Sebnem Avşar Tuna, Senior VP APAC at Novo Nordisk! Here, she shares key learnings from navigating large-scale transformation, and advice for leaders on a similar journey: https://t.co/VNATnG05Zk

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How can leaders sustain agile ways of working beyond transformation without falling back into old habits as soon as the program is over? Here, we explore the evolution of agile, common challenges and 6 critical considerations to help you unlock full value: https://t.co/FoQSN2udiW

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Steering your organisation through the choppy currents of change can be challenging. So, to help you set sail for a successful transformation, we’ve created a centralised hub of our most popular insights in one convenient location: https://t.co/NgarcEvwFw

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“1. Start with your people, 2. Become customer-obsessed, and 3. Create an environment where change is positive” - Josep Sitjes (VP Front Line Care, Western Europe) at Baxter International shares his top tips for omni-channel success. Read the full Q&A: https://t.co/aFZqc1aNz1

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Looking for good books or podcasts to immerse yourself in this year? Check out this curated list of what Blackdotters can’t get enough of. With topics spanning true crime, history, digital transformation and more – get your eyes and ears ready: https://t.co/rin5XzCAaH

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We are immensely proud of Mark Taylor (Managing Director, EMEA) and Xavier Tang (Vice President, Americas) who have both been recognised as Global Leaders in Consulting within Consulting Magazine’s 2022 awards. Read the full article for more: https://t.co/o9inVsLnDc

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A new year brings about a realm of new possibilities – and with January slipping away from us (like it does every year), we asked a few Blackdotters to pause and reflect on what they’re most excited about for 2022. Watch now!

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While the world we live in today may look and feel different - our commitment to health and wellbeing remains the same. In fact, we ramped up these initiatives to create a more productive work environment where our people are encouraged to love their life: https://t.co/M6R1PBYhdL

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Cue the drum roll…. APAC Insider Magazine revealed the 2021 winners of the APAC Business Award, recognising Blackdot as the Best Sales & Marketing Transformation Consultancy in the region. We couldn’t be more proud – so thank you for the ongoing support: https://t.co/EAoRCNENZV

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A well-executed change engagement plan is key to energising your people around transformation. So, to ensure your efforts stick, you must provide engaging experiences that capture your organisational nuances. Want to know more? Read the full article now: https://t.co/ahC7je8cVr

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Leaning on 20+ years' of industry experience, Marie Daniels, Bayer’s ANZ Pharma Commercial Learning Lead reveals the fundamental shifts organisations must make to thrive in today’s omni-channel environment. To see what she had to say, read our latest blog: https://t.co/odON1DzadN

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We’re proud to announce the launch of our Centres of Excellence! Established by our SMEs from around the globe, this will enable us to advance our IP, create a more consistent client experience and deliver greater outcomes at speed: https://t.co/4xsZcUBRwa

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Uplifting CX in Asset Management is no easy feat – a complex stakeholder environment, legacy technology-centric processes and lack of platform integration can be real barriers to making progress. So, how can leaders bust through these roadbloccks? https://t.co/cEPNpRhRgp

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Only one word comes to mind when we think about this past year... 'growth'! Read our latest news piece where Mark Taylor (Blackdot’s MD, EMEA) reflects on their key achievements and what the near future looks like for the region: https://t.co/Bk8wyMAxa4

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Yesterday, some the Blackdot HQ team participated in the 2021 Real Insurance Sydney Harbour run to raise awareness of the Sebastian Foundation. It was fantastic to get on our feet and support the wellbeing and mental health of young Australians - here's a snapshot of our day!

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If you’re looking for a career in consulting, we’ve got your back. To help you stand out amongst other applicants, we asked our recruiter to share the inside scoop on what makes a candidate shine. So, what are you waiting for? View our opportunities today: https://t.co/Oaoilsrkzf