kindly allowed her to move ahead in line.
The lack of urgency, support, and concern shown by management was unacceptable. As a result of the poor customer service and long waiting time, I became so frustrated that I left my items unpaid for and walked out of the store.
@PEPstores_SA
I am extremely disappointed with the service I received at Pep Home, Phola Mall today.
There were more than 10 customers waiting in the queue, yet only one cashier was assisting everyone. When I politely asked the cashier if she could call someone else to help,
customers became increasingly frustrated.
To make matters worse, the cashier was processing a lay-by transaction, which took a considerable amount of time, causing even further delays. There was also an elderly lady in the queue who was visibly frustrated, and other customers
she informed me that there was no one available except the manager. What was particularly frustrating was that the manager was present in the store but made no effort to assist or address the growing queue. Instead, they appeared unconcerned and remained on their phone while
Super disappointed at your services @Fastway_SA. My parcel was picked up from Johannesburg on the 18/06 to Mpumalanga. To date I havenβt received it. When I call in, delivery dates keep changing due to βno driver available for delivering in my areaβ howβs that my concern!????
Why do I need to keep calling Absa idirect to forward me proof of payment for the settlement of my vehicle @ AVAF, after theyβve said they settled my acc but AVAF says they havenβt received any payment?@AbsaSouthAfrica
Haibo @MTNza why am I unable to speak to an agent? 2 days now Iβve been calling in & all I get is ringtones in my ear. Also, why am I being charged extra for something I double-checked with the agent? Even got his manager to authorize the sale and confirm the package deal!?????