FitSense app has been designed to help enhance your fitness journey at your club. You can view and book into classes, check-in and interact with other members!
Fully integrated with the ‘All in One’ ClubWise Club Management Solution, FitSense is an end to end member app designed to empower, motivate and engage your members at every step of their journey. Explore all the features on our brand new website! https://t.co/OKJ1wldk9z
@maryam_butt044 Hi Maryam, thanks for reaching out! Please could you follow the steps in this video. If you are still experiencing problems activating your account, please email [email protected] and we will be able to help.
Check out our brand new FitSense website! Explore all the great features and discover how the FitSense Member App enhances the member journey at every step!
Visit the brand new website here: https://t.co/89IJhRxUAZ
We would love to know what you think!
Is your club re-opening on 2nd Dec? FitSense has made it easy to reactivate your membership with the direct debit reinstatement feature! Check out the video below and pick right up where you left off! https://t.co/psRWtySd1J
@AugardeSophie Hi Sophie, sorry for the late response on this. Please could you email [email protected] with details of the issue and a member of the team will be able to help you with this. Thank you!
Have you recently joined a club that provides the FitSense Member App? Watch this video below for a step by step guide to activating your FitSense account! https://t.co/4wtdyzZII0
#FitSense#FitSenseMemberApp#gymlife#GymTime
@mch_79 Hi Matt, at the moment, you can create a workout plan for the client in CW4WEB against the members record and then publish it to the members FitSense App. If you would like some support with this, please contact [email protected] and a member of the team will help you!
@mpdebaar Hi Michael, I'm sorry you're having problems activating your account. I appreciate this is frustrating for you and would really like to help you get this resolved. Please could you email [email protected] with the details of your issue? The team will be able to help you.
@JenniferMulvey Hi Jennifer, did you sign up to your new gym using the same email address as your old gym? If so, it might be worth using a different email address if you can. If you still have issues, please email [email protected] and the team will be able to help you.
@OldBoysClapham Hi There, you can unfollow someone by going to My Profile, click on 'Following' and tap the person icon. This will unfollow the person. If you have further issues, please email [email protected] and a member of team will help you.
Did you know, you can earn points for every gym visit? Your points can then be exchanged for cool rewards! Find out how to redeem reward vouchers with this vid https://t.co/qQjgn6HSAO
#Gymlife#gymmotivation#gym#FitSenseMemberApp#ClubWise
@alexwmccabe Hi Alex, we totally understand your concerns. As mentioned, we have requested a review from our development team. We appreciate you taking the time to raise this with us and we will update you in due course. Many thanks
@alexwmccabe Hi Alex, thank you for raising this with us. Please be assured, we do not store passwords in plain text, the only time the password is displayed in plain text is when we are sending to a member. However, we have requested that our Dev Team review the password sending process.
@ben_borrego Hi Ben, thank you for reaching out! You must have signed up to the subscription by mistake. Please could you email [email protected] with the details above? They will resolve this for you. Many thanks!
@VickyHunter24 If the email address you are using at your new gym is the same as your old gym, you will just need to contact your old gym and ask them to remove your email address from your old member record. This will solve the issue.
@MarkPenton10 Hi Mark, thank you for reaching out to us, I have passed this onto to our support team who will look into this for you. Please can you confirm which club you are a member of? Many thanks!
@HelenJoScott Hi Helen, just wanted to update you on this, we have logged a development ticket for this issue. We should have this fixed very soon. Thank you for bringing it to our attention!