@SW_Help Suggest not letting the train out the depot with no AC during a heat wave, if it leads to passengers passing out. Doctor on the train caring to people. One for your manager.
@SW_Help London Waterloo to Portsmouth 17.45 train. Carriage 8 of 10 has an awful sound coming from underneath it, like the axle or bumpers are permanently grinding on the carriage. Very loud. Needs looking at.