@WalmartCanada@Walmart@WalmartWorld 11 more days and no reply and no one has reached out. Going on a solid 2 months of promised calls back and escalation and absolutely silence from you, Walmart.
Fantastic customer service. You've lost a household of customers.
Well done.
@WalmartCanada why does it take more than 4 phone calls and 3 hours! To change the email we use to log in to our walmart plus account? We are told it has to be escalated and someone will call back and noone ever does.
Why cant we change the email online?
@WalmartCanada@WalmartCanada@Walmart@WalmartWorld Its been another 9 days and a couple more promises of someone getting into contact with me.
Noone has reached out. Its been more than a month of me begging for a call back
Again, am I the first person in history to want to change my email?
@JesseGraham_@WalmartCanada@Walmart@WalmartWorld No doubt. And it costs them nothing to help me which is why none of it makes any sense.
I've given up hope, but im going to continue to dm them and update this because I have nothing better to do, apparently.
@WalmartCanada I've sent you a dm.
You've asked me to verify who I am. Again.
Completely ignoring the OPEN case number I have provided numerous times.
What a shit show.
@WalmartCanada I have 15 times!
Read the thread. You arent helping. Ice messaged you numerous times.
All you tell me to do is be patient and someone will reach out.
Noone has reached out!
@WalmartCanada I have!
There's a whole string of messages in there telling me to be patient and that its been escalated.
Ill send another message right now, but I sent several this morning.
@WalmartCanada You sent me a DM and I responded.
You told me to be patient as it had been escalated and someone would reach out.
Then when noone reached out, you told me to be more patient
Its now been 10 days to change an email and NOONE has contacted me
Im no longer willing to be patient
@WalmartCanada then when we suggest they credit the new account with the same amount we already paid they say thats not possible. This has taken 3 weeks and we have access to that email address for 3 more days. Please help.
@gregbradyx Thats five foursome an hour, or about 1 group every 12 minutes.
How many of those golfers will typically be members? Memberships supplement the loss incurred thru bad weather.
@TELUSsupport@ChrisLaBossiere These are your people using shady sales tactics. Especially if you believe they ONLY call from telus branded phone numbers