My wife forgot my birthday and spent the entire day planning what she wanted us to do for her birthday which is 7 months away. So I ate all her sweets she thought were well hidden
same as two years ago by your call centers that this is what the system says so it must be true. As a current customer still, this is not acceptable. I would appreciate this being looked into asap
@virginmedia an internal error two years ago which took me about 3 hours of calls to sort out with you and I was under the impression was fixed. Today I find out that it is now showing on my credit score as a default. I can't get hold of management and just keep getting told the