Moss Bros Service

The Official Moss Bros Customer Service Account. A team devoted to assist all your enquiries weekdays from 9am to 5pm.

[Moss Bros Service @_MBService]

@BrantonBam93238
Thank you for your tweet,
If you could DM us or send us an email to [email protected] with the issue you are having with your return we will look into this for you.
Many Thanks
Moss

[Moss Bros Service @_MBService]

@Gareth_Dyson I am sorry that one of your items did not fit. You will need to contact Moss Box directly.
[email protected]
Many thanks
Martine
Customer support

[Moss Bros Service @_MBService]

@mattymccloud Our custom made consultation can take up to 1hr, for 3+ people this can take up to 2 hours, but can be longer depending on how long it takes to get through each customer.
To book a consultation please see here - https://t.co/VJ0W2NEOlt

[Moss Bros Service @_MBService]

Hi @Sultan_Caeser

Thank you for your tweet and I hope you are well.
I am sorry to hear that and for any disappointment felt, please send us a DM or contact on [email protected] where we will be happy to discuss this with you further.
Take care,
Lucy.

[Moss Bros Service @_MBService]

Hi @mattymccloud thank you for your comment. Please do not hesitate to contact us back directly either via email or by sending us a DM and one of our agents will be more than happy to support. Best regards, Hannah

[Moss Bros Service @_MBService]

Hi @mattymccloud thank you for your comment and I hope you are doing well. Please view all of our contact information in this link provided: https://t.co/4JOukBnBNu One of our agents will be more than happy to support with any queries or issues you may have. Best regards, Hannah

[Moss Bros Service @_MBService]

@planetclune Hi Mr Clune, I have just sent you an email reply on your other ticket that you have with us.

[Moss Bros Service @_MBService]

@DominicCarelse

Hi Dominic,

Thank you for bringing this to our attention, I have just sent you a private message to get some further information around your order, in order to help with your enquiry.

Hope you have a lovely day!

Kind Regards,
Matthew

[Moss Bros Service @_MBService]

@planetclune We can only contact all our couriers via email and not directly by phone.I really am so sorry that this has happened and it will be looked into by both ourselves and the Evri team.

[Moss Bros Service @_MBService]

@SheemzB Please DM us your name, postcode and email address and we can look into this
Regards Moss

[Moss Bros Service @_MBService]

@DavidWhite_IO

Thank you for reaching out to us, we're sorry you haven't received an update. We have just sent you a private message to get some further details to help you out, please can you kindly respond so we can provide this information to you.

Kind Regards,
Matthew

[Moss Bros Service @_MBService]

Hi @WRNicholls

Thanks for your tweet and I hope you are well.
I am sorry to hear that. Please send us a DM or contact us on [email protected] and we will be happy to assist. Have a lovely afternoon, stay safe and take care.
Best regards,
Lucy.

[Moss Bros Service @_MBService]

@Legal_seg_1903 I am sorry that the driver did not deliver to you at the stated time. I have refunded the delivery charge back to you. Please check your tracking details for an up date on when they will deliver to you on Monday.
Many thanks.
Martine

[Moss Bros Service @_MBService]

Hi @Legal_seg_1903

Thank you for your tweet and I hope you are well.
I am sorry to hear that and for the disappointment felt, please send us a DM or email on [email protected] with your order number so we can look in to this for you.
Best regards,
Lucy.

[Moss Bros Service @_MBService]

@djm7djm Thank you for your post, our Nottingham branch is opening between the hours of 9am to 5:30pm tomorrow. I hope this helps. If you need any further support please do not hesitate to reach out to us. Best regards, Hannah

[Moss Bros Service @_MBService]

@soult @L0nd0ner88 @jebernstone not a problem if you need anything please reach out

[Moss Bros Service @_MBService]

@soult @L0nd0ner88 @jebernstone Thank you for the tweets. How can we assist you today?

[Moss Bros Service @_MBService]

Hi @sammypops

Thanks for your tweet and I hope you are well.
I am so sorry to hear that and the disappointment understandably felt.
If you would like to contact us on [email protected] we would be happy to look into this further for you.
Best regards,
Lucy.

[Moss Bros Service @_MBService]

Hi @JinkyNovs, thank you for your comment. I have responded to your DM and as stated over the message, I am so sorry for the fact your code was not working however I am glad to hear that this has not been sorted. Best regards, Hannah