Michael Robson

[Michael Robson @_MichaelRobson]

@vumatel pleas activate my line just spent over 9 months fighting with mweb and there extremely bad customer support , routing and service.I have switched to Afrihost my line was released Friday before 10 am and we are waiting on activate it.
Dm me if you need anything, thank you

[Michael Robson @_MichaelRobson]

@MrProWestie @CODUpdates #MakeBlackoutFree

[Michael Robson @_MichaelRobson]

@vumatel My Address:
44 Garcia StChiselhurst, East London, 5247
My Phone number: 0718634508
I want a specialist from VUMATEL and MWEB on a call so that when you blame each other, You can actually talk and find out WHY it has been broken for 8 months.

[Michael Robson @_MichaelRobson]

@MWEBTweets Same problem for over 7 months, Queries get answered 7 days later, over an hour on the phone even spoke to the sales department about canceling we have been with you since dialup and your customer support is so shocking!!!

[Michael Robson @_MichaelRobson]

@vumatel Connected to the ROUTER via LAN,
But using CLOUDFLARE WARP vpn .
See the image below:

[Michael Robson @_MichaelRobson]

@vumatel It is clearly a Routing problem and I have told MWEB this multiple times.
Connected to the VUMA fibre box via LAN .
See the image below:

[Michael Robson @_MichaelRobson]

@vumatel This is the reference number when All the problems started Ref No: MWB21376954

[Michael Robson @_MichaelRobson]

@vumatel So I have been having this issue since JULY 2022.
Apparently, Vumatel did 3 upgrades in the area that was meant to fix it, It did fix it for 4 days.
Please advise me on who is to blame Vumatel or MWEB.
It has been over 8 months

[Michael Robson @_MichaelRobson]

update on that ticket was just closed again Please answer the following. Why was this ticket closed Ref No: MWB23440346? why did I get told to do things I stated that I did, Why did it take over 7 days to get a reply to just close the ticket?

[Michael Robson @_MichaelRobson]

@MWEBTweets @vuma I want to know who is to blame for this issue the one person I spoke to at mweb today tried to blame vumatel so now who is to blame Vumatel or MWEB

[Michael Robson @_MichaelRobson]

All these people recommending you speak to some random person don't trust them, they are probably bots

[Michael Robson @_MichaelRobson]

@ATVIAssist South Africans cant find local severs anymore. I have asked multiple people from all over the country the issue started on the 19/02/2023.

[Michael Robson @_MichaelRobson]

@nm2899 @CallofDuty Can play DMZ but not the BR,well I uninstalled it so over them breaking the game ,made time to play season 2 and what a waste can't even play

[Michael Robson @_MichaelRobson]

@CallofDuty yes the wait is over o wait I can't play since the season 2 update, reinstalled game, reset settings, ddu GPU driver ,installed recommended GPU driver, install to a different ssd, installed the Battle net version, tried many other fixes. error code 0xc0000005 (0) n

[Michael Robson @_MichaelRobson]

@MWEBTweets @DellasZA @vumatel We have been with mweb for over 15 years and this is the treatment we get so shocking, one of the people with the same issue resolved it by changing ISP's

[Michael Robson @_MichaelRobson]

@MWEBTweets @DellasZA @vumatel @DellasZA where are you located I have had this issue since July last year, and I logged multiple faults since then they ignore your queries or remove them I think we need to get a group of us together I already have 3 other customers with the same issue.

[Michael Robson @_MichaelRobson]

https://t.co/1moY4PKJ0w

[Michael Robson @_MichaelRobson]

@MWEBTweets
Hello mweb I am receiving extremely bad customer service from your tech support have been promised multiple times a specialist will get back to me have had and issue since last year jully but since November the line has gotten even worse.