I would like to raise awareness with a recent incident that occurred in my Airbnb in Porto @AirbnbHelp@Airbnb have been negligent so far and have added more to the pain and trauma of the event
The senior customer care service rep I spoke to said that the is nothing Airbnb can do. How do I pay for an Airbnb in a foreign country, get hurt and @Airbnb refuses to take any form of accountability!!!
@ChariotEnergy Let me not get into the customer service rep who refused to transfer me to a supervisor and refused to provide identification. This has been the worst experience
@ChariotEnergy The best electricity company?! My contract was changed midway and with no explanation. Now I am being told that I would no longer receive credits for my solar production! The whole reason I switched to chariot energy was because of the buy back program
@ChariotEnergy I think it is unprofessional for my contract to be updated midway and no empathy given due to me being out of the country with no access to my mailbox. The whole point of me switching to charity energy was for the buy back program and now you want to deny me that?
@ChariotEnergy I just spoke to a representative who refused to provide their identification and escalate my issue to a supervisor.
My energy plan was changed midway which is a break of the contract I signed with Chariot energy.
I was told a supervisor would call me yesterday. I got no call. I called today and I am now being told again that so such request was put in!!!
Itโs crazy that yall have me out here paying for someone elseโs electric bill
@ConstellationEG why am I being played with and gaslighted?!
I will keep calling till a supervisor speaks to me
It is crazy to think that I put in a request more than 3 weeks ago and now for some reason no one can find the information?
Only one out of the several reps I spoke to today was actually helpful. God bless her because the rest were hell bent on frustrating me. I was told a supervisor would get back to me today over the phone but crickets! This has been really frustrating tbh
Not the customer service reps playing mind games with me since Friday @ConstellationEG
How is it that I have been calling trying to resolve an issue with my meter being swapped and the reps claim that they see no record of the issue
I literally spoke to the technician last Monday (1 week ago) when he came to check the cross meter. I spoke to a rep on Wednesday who told me that I will get a report by Friday! Now I call on Friday and was literally passed around like a hot potato
@lufthansa it has been 2 months since I filed my complaint about the financial loss your airline cost me. Resulting in a $1300 phone bill, damaged luggage, 2 additional covid tests equivalent to $120, and incurred transpiration costs to back to back to the airport.
Letโs not add on the rude customer service agents I had to deal with and now the financial stress that you have / are causing me. How does one spend so much money on a business class ticket and has to go through hell to get support?!