@tinathatcher47@British_Airways Sorry that you’ve experienced this too! I used loads of my air miles in this debacle of a trip. Why have @British_Airways got such a backlog of complaints? Not good enough, employ more staff to deal with all of your upset customers - disgusting behaviour #britishairways
@British_Airways It’s not good enough! We were wanting to book another flight with @British_Airways but after this and the length of time it’s taken and still nobody has come back to us I think we will be forced to book with your competitors #BritishAirways
When are you going to respond to my complaint from May @British_Airways when you cancelled our flight to Ibiza, booked us on another one via Palma. Not giving us enough time to get the connecting flight to Ibiza, breaking my luggage and us arriving 6 hours later into Ibiza.
@British_Airways Yes I have a case number (back in May!) and I’m regularly getting emails from you apologising for not coming back to me! It’s not good enough and I’d like customer services to contact me this week otherwise I’ll be closing my account & speaking about this further.