Automating a poorly designed process does not fix it. It makes the poor process faster. Define the outcome, ownership, information, approvals, and measures first—then configure the technology.
Map the process before configuring the platform. #ZohoOne#ProcessDesign
“We track that in a spreadsheet.” “Only one person knows how it works.” “We enter it twice.” Operational friction often sounds harmless—until it starts slowing decisions, creating errors, and frustrating employees. #ProcessImprovement
Sustainable growth needs alignment across four areas: people, processes, systems, and data. When those elements work together, leaders spend less time chasing answers and more time moving the business forward. #BusinessOperations#Promentum
I recently heard a great quote from @speakercoach that is not only true for organizations in the marketplace, but also individuals within their organizations - "If you don't share your story, the marketplace (workplace) will create one about you".
What's your story?
It is a shame that the quote below is so often recognized after the fact. Working on seeing it in the moment.
"What seems to us as bitter trials are often blessings in disguise." - Oscar Wilde
"" #QuoteOfTheDay#ZohoCliq
Revenge is never a healthy, or healing emotion....but if you have to have it --- follow the Chairman of the Board's advice
"The best revenge is massive success." - Frank Sinatra
"" #QuoteOfTheDay#CliqInspiration#ZohoCliq