@gumbuoy Ah fair enough! Glad to hear you found a cheaper price. If you did need help to cancel the policy please don't hesitate to DM too. I can help stop the reminders for you. If you did have a monthly policy, you do need to contact to cancel, or it will continue to debit -Ollie
@BelindaBindylou Hi Belinda, we’re sorry for the frustration and understand your concerns around access and privacy. Access currently requires an Australian mobile number for security (OTP). Please DM us if you’d like help with your policy—we’re here to assist. - Rian
@Nikkpfs Hi Nikk, we’re really sorry to hear about your experience—that’s certainly not the service we aim to provide. Could you please send us a DM with your claim number and best contact phone number so we can look into this for you and help further? - Rian
@BrissyMAN Hi there, we’re sorry to hear you feel this way and understand your concerns around your policy. We’d like to take a closer look and help where we can—please send us a direct message with your details so we can assist you further. - Rian
Prepare for damaging winds, heavy rainfall and potential flooding in Exmouth, Carnarvon and Kalbarri from Tropical Cyclone Narelle. Visit us at https://t.co/tGb68nNdQo for tips on how to prepare. Stay safe.
https://t.co/utUXAmgz2N
Severe Weather Update: Tropical Cyclone Narelle Wednesday update.
Video current: 9:00am AWST 25 March 2026.
Latest forecasts and warnings: https://t.co/4W35o8i7wJ or the BOM Weather app.
@sydney_Gooner Hi there, thanks for reaching out. Our social team doesn't have access to CTP policies however, you can have your CTP policy reviewed by calling the CTP team on 13 22 44 they're available Mon-Fri, 8am – 6pm (NSW time), Saturday, 8am – 4pm (NSW time). - Manny
@michael_barling Hi Michael, we’d be happy to look into your policy and provide further clarification. Please send us a direct message with your policy details so we can assist further.
- Nora https://t.co/UWiFVB3muA
@sunnymohan Hi Manoj, if you DM us with your name, registration number, contact number & claim number (for ID) we can escalate this to our claims team and they will be in touch within 1-3 business days.
If this is urgent you can speak with claims at 13 22 44 (8am-7pm AEST) for assistance- R
@sunnymohan I’m sorry to hear that you’re still without your car—that must be frustrating. Please send us a DM with your claim number and contact details, and I’ll have a team member call you with an update. - Rian
@NickiTa04640289 Hi Nicki, sorry to hear about your roadside assist experience and the situation if left you in. If you would like to speak to us further about this, please send us a dm with your rego, full name and phone. -Drew.
@sunnymohan@tonytardio Hi there Manoj. We are sorry to hear you are unhappy with your claims experience. We would love the opportunity to look into this further for you. Please send us a private message with your details. - Eliza
A developing tropical low is likely to intensify into a Tropical Cyclone, impacting far North Qld on Thursday, before tracking into the NT and WA over the weekend and into next week. Visit https://t.co/tGb68nNdQo for important steps on how to prepare.
https://t.co/X9MbiNQhpK
Severe Weather Update: Tropical Cyclone developing off the Queensland coast
Video current: 12pm AEST 17 March 2026
For the latest forecasts and warnings, go to https://t.co/4W35o8iFmh or the BOM Weather app.
@AngryCrowsFan That's terrible news, we appreciate you advising of this, our team will be ready to assist all affected customers. Please stay safe. - Dee
Stay safe if you are in Central & South East Queensland. Heavy rainfall and possible flooding in the coming days. If affected, lodge a claim via the AAMI mobile app or visit https://t.co/QXnSPYkj1U. We’re here to help.
https://t.co/bgxfxPLrl2
Severe Weather Update: Tropical lows bring rain, flooding to Queensland and the Northern Territory.
Video current: 11:30am AEST 6 March 2026.
Latest forecasts and warnings: https://t.co/4W35o8iFmh or the BOM Weather app.