American Auto Shield

The first choice for service contracts and a 2024 Top Workplace USA Today award recipient.

[American Auto Shield @AASLLC]

@JohnLow82550976 claim is handled properly. 2/2

[American Auto Shield @AASLLC]

@JohnLow82550976 We regret that you’ve come away with this impression — that’s never the experience we want for our customers. We’re committed to treating every customer with honesty, fairness, and respect. Our team follows all contract terms carefully and works hard to ensure every eligible 1/2

[American Auto Shield @AASLLC]

@JohnLow82550976 We’re sorry to hear that you feel this way. Please know that we honor and pay all eligible claims in accordance with our customers’ contracts, and we’re committed to ensuring every customer receives the coverage they’re entitled to.

[American Auto Shield @AASLLC]

@JohnLow82550976 We do apologize. Please contact us directly at 1-800-531-1925 for further assistance.

[American Auto Shield @AASLLC]

@tbcmasterpt And there may not be anything that can be done if the claim was adjudicated correctly. But, we are not sure what we are able to do until we are able to look at the account. Please DM us with your policy number so we can see how we might be able to assist.

[American Auto Shield @AASLLC]

@tbcmasterpt us a direct message with your policy number so our team can look into this further. We’re committed to providing fair and transparent service, and we’d like the chance to make this right if possible. 2/2

[American Auto Shield @AASLLC]

@tbcmasterpt We're truly sorry to hear about your experience and understand how frustrating this situation must be. That’s never the feeling we want our customers to walk away with. We'd appreciate the opportunity to review your claim in more detail and see how we can help.

Please send 1/2

[American Auto Shield @AASLLC]

@angrykelf We're sorry that you feel this way. We are the administrator to several seller companies, so we want to make sure you get to the right people who can help. Thank you for understanding.

[American Auto Shield @AASLLC]

@angrykelf Hmm. That's strange. We will look into that. Unfortunately, we do not have the ability to have someone reach out to you. Please give us a call at 1-800-442-1432.

[American Auto Shield @AASLLC]

@angrykelf It is unfortunate to hear this. Please DM us with your contract number so that we can look into this for you and see how we can help.

[American Auto Shield @AASLLC]

@bradsheets It is unfortunate to hear that you feel stranded. Please send us a DM with your policy number so that we can take a look and see how we might be able to assist.

[American Auto Shield @AASLLC]

Enjoy the summer memories, and just remember we are here if you need us. Our people are here to make you claims process easy and stress free.

[American Auto Shield @AASLLC]

It's time to plan the next road trip. Here are some great suggestions:

Joshua Tree National Park, California
Shenandoah National Park, Virginia
Yellowstone National Park
Badlands National Park, South Dakota
Asheville, North Carolina
Gifford Pinchot National Forest, Washington

[American Auto Shield @AASLLC]

Save time and frustration with our easy claims process. This means you will have more time for what matters most to you.

[American Auto Shield @AASLLC]

From road to repair shop we have your back. Check out our website to see how easy the claims process is. https://t.co/avL5MDiwWL

[American Auto Shield @AASLLC]

Join the Happy Drivers Club, all you need is a smile and coverage for your vehicle. We'll handle the rest!

[American Auto Shield @AASLLC]

Happy Valentine's Day! We hope you enjoy time with your loved ones.

[American Auto Shield @AASLLC]

Another happy customer! Thank you Martha, we are glad we could help you.

[American Auto Shield @AASLLC]

Our Claims process is as easy as 1...2...3... see for yourself. https://t.co/Slg9v6V84T