"Be a goldfish" - Goldfish have a short memory, and so should you when it comes to rejection. Don't dwell on a lost sale or a difficult conversation. Move on and stay positive.
"Be curious, not judgmental" - Don't assume you know what your customers want or need. Ask questions, listen to their responses, and be genuinely interested in their wants and needs.
"Believe in yourself, and you'll believe in others" - Confidence is critical in sales. If you believe in yourself and your product, you'll inspire confidence in your customers.
Police in Minneapolis are firing on us (press) with rubber bullets. Our sound engineer John Marschitz was hit. He is ok. We were not standing within 500 feet of any protesters at the time, and we had credentials displayed and cameras out. #cbsnews