@Pluxee_india Unable to reach anyone from your team the mobile number is not working and thereโs been no reply to my emails. Can someone please explain whatโs going on and respond urgently?
@excitel_rocks The moment I showed interest in a new connection, calls and WhatsApp messages flooded in instantly. Wish the same urgency was shown for support cases. Really disappointing service. Wouldnโt recommend Excitel for WiFi. @excitel_rocks
Ticket No - 4918037
My router has been completely down for days, leaving me without internet. Iโve contacted support over 5 times, repeated the same issue each time, and still no technician has shown up or even followed through. @excitel_rocks
Ticket No - 4913777
@excitel_rocks Despite reopening my case for router replacement, no technician has contacted me yet. This delay is unacceptable and extremely concerning. Please address this urgently.
@excitel_rocks Could you please clarify why my existing ticket was closed and a new one opened for the same issue? This has caused unnecessary delay and confusion. Kindly address the original issue promptly.