📢 Refund Notice for U.S. Orders 🇺🇸
Due to the U.S. tariff refund measures, we will refund to customers the duties that have been refunded to us.
[Eligible Orders]
📍U.S.-bound orders only
📍Duties must have been paid during checkout on GeekJack
📍Duties paid upon delivery (e.g. for EMS shipments) are not eligible
[Refund Method]
📍Refunds will be issued to the original payment method.
📍If the original refund cannot be processed (e.g. expired payment method), a GeekJack gift card will be provided instead.
[Notes]
💡Customers eligible for a refund will be contacted by our Customer Support team via email once the refund is ready.
💡Refunds will be processed in the order that duty refunds are received by us. We kindly ask for your patience until you receive our email.
💡If you have any inquiries regarding refunds, such as not having received a refund despite being eligible, please use the dedicated inquiry form (https://t.co/eF2NPzWBM0) and provide your order number and the email address associated with your order.