@HSBC_UAE Thanks for the prompt action, I'm sure it only happened because I have posted it online.
I was a happy ADCB customer for more than a decade. I switched to HSBC based on the excellent feedback from the users. Please don't let me regret it 🙏
@HSBC_UAE Terrible experience from HSBC bank due to my recent Job change. My account is on hold for morethan a month now, I have provided all the documents requested by the HSBC team but no action from the bank for last 1 week. So much for the best customer service bank, period.