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This account is no longer active. Follow us @ACCAN_AU and our CEO @CarolJBennett

[- @ACCAN_CEO]

Useful and up-to-date information for affected Optus customers can be found at the link below.

[ACCAN @ACCAN_AU]

Has the recent Optus outage impacted you or your business?

Find our updated guide to compensation after significant telco outages below.

https://t.co/lGsIlL8dxI

[- @ACCAN_CEO]

ACCAN is calling on the Minister for Communications to implement direct regulation to improve outcomes for consumers affected by Domestic and Family Violence.

See ACCAN's policy position: https://t.co/QQQ95KDRdp and Media release: https://t.co/mhUjvIeZqD

[- @ACCAN_CEO]

https://t.co/DA58vXYFip

Received an email out of the blue advising that you have won a prize or voucher? It’s probably a scam.

[- @ACCAN_CEO]

ACCAN and Accessible Telecoms are at the @fcawa_ Conference in Perth again today. Drop by and say Hi at the conference marketplace.

https://t.co/q9xPdfEXYK

[- @ACCAN_CEO]

ACCAN welcomes the initial report from the First Nations Digital Inclusion Advisory Group. We look forward to continuing to work with the FNDIAG, First Nations peoples and communities to advance digital access, affordability, and ability in Aust.

Report: https://t.co/cip1UDvkWG

[- @ACCAN_CEO]

Great to hear Dr Scott Hollier, Centre for Accessibility Australia and ACCAN board member, at @fcawa_ talking about the importance of providing equal access to billing and usage information for people with disability. See CFAA’s Telcos for All video https://t.co/TB2Glsu7sU

[- @ACCAN_CEO]

ACCAN welcomes the new National Referral Centre helping to rollout the School Student Broadband Initiative. The initiative will connect up to 30,000 families to the NBN for free.

Families can contact the National Referral Centre on 1800 954 610 or visit https://t.co/mLCSwtUjYq

[ACCAN @ACCAN_AU]

Many thanks to Minister for Communications @MRowlandMP for kicking off Day 2 of the Communications Consumer Congress with a scene-setting address. We look forward to working with the Minister and her Department to achieve positive outcomes for consumers.

#ConsumerCongress

[ACCAN @ACCAN_AU]

We wrapped up today's discussions with former grantees telling the Congress about their experiences with ACCAN's Grants and Research Program. Thank you to @justinehumphry, @Azdastyari, Dr Genevieve Wilkinson and @evana_wright for sharing your research journeys!

#ConsumerCongress

[ACCAN @ACCAN_AU]

ACCAN is glad to announce that registrations for the 2023 Communications Consumer Congress are now open!

Register for the Congress and view the program here: https://t.co/d6Ak6V6p7r.

[- @ACCAN_CEO]

This is a great initiative.

[ACCAN @ACCAN_AU]

The School Student Broadband Initiative (SSBI), which provides eligible families with a year of free internet, has been extended for another 12 months.

We encourage all our members to be aware of and look for opportunities to use the SSBI.

For more info: https://t.co/BVCj2gyP0R

[ACCAN @ACCAN_AU]

We are pleased to announce that Australian Information Commissioner and Privacy Commissioner Angelene Falk (@OAICgov) will deliver the second keynote address at the 2023 Communications Consumer Congress!

Don't miss out - secure your tickets now: https://t.co/Kt2RbGrOXr

[ACCAN @ACCAN_AU]

ACCAN recently made a submission to the @acccgovau regarding data broking.

We are unaware of benefits to consumers from third-party data brokers and hold concerns over how they store, process and use consumer data.

Read the submission here: https://t.co/y9unIdHi1d

[- @ACCAN_CEO]

Looking forward to insightful consumer protections discussions at the Telecommunications & Media Forum!

[ACCAN @ACCAN_AU]

ACCAN CEO Andrew Williams will participate in @The_IIC Telecommunications and Media Forum later this month.

He'll be on a panel discussing vital consumer protections against scams and frauds. Many thanks to the International Institute for Communications for this opportunity.

[- @ACCAN_CEO]

Spectrum: it makes technologies such as television, phones, Wi-Fi, and Bluetooth possible, yet many Australians have little understanding of how it works and its significance.

Read ACCAN's latest Hot Issues blog post for a full explainer on spectrum: https://t.co/wuFz9di0El

[- @ACCAN_CEO]

Great to talk to @7NewsMelbourne about the important issue of protections for telco consumers. Thanks for the opportunity @mikeamor7.

[7NEWS Melbourne @7NewsMelbourne]

Some of our biggest mobile and internet providers are on notice after disconnecting customers in tough economic times. To discuss, @mikeamor7 spoke with @ACCAN_CEO Andrew Williams. @ACCAN_AU https://t.co/5zYfOfGqUb #7NEWS

[ACCAN @ACCAN_AU]

ACCAN's Kelly Lindsay caught up with @jen_medway and Kristen Coggan from the Regional Tech Hub (@RegionalHub) at the ICPA annual federal conference this morning. It's always a pleasure to meet ACCAN members on the road!

[- @ACCAN_CEO]

ACCAN welcomes Telecommunications Industry Ombudsman as Refreshment Sponsor of the ACCAN 2023 Communications Consumer Congress

12th-13th September 2023, SYDNEY

https://t.co/aSqlQD3mdV

[- @ACCAN_CEO]

ACCAN welcomes Communications Alliance as Morning Tea Sponsor of the ACCAN 2023 Communications Consumer Congress

12th-13th September 2023, SYDNEY

https://t.co/aSqlQD3mdV

[- @ACCAN_CEO]

ACCAN is pleased to be involved in the National Anti-Scam Centre. ACCAN CEO Andrew Williams looks forward to working with other members of the Advisory Board and all stakeholders to address this most serious issue.

https://t.co/Vt9uyAU8uc