ACI ASQ

The ACI ASQ programme provides research tools and benchmarking information for airports to better understand passengers’ needs and expectations.

[ACI ASQ @ACI_ASQ]

Congratulations to all #ACIASQ airports receiving the ACI Voice of Customer Recognition.

[ACI World @ACIWorld]

🎉We are pleased to announce the recipients of The Voice of the Customer, a recognition that celebrates airports that have continued to prioritize listening and adapting to customers during the pandemic.

See the full list of recipients ➡️https://t.co/Z923RNiIkM @AmadeusITGroup

[ACI ASQ @ACI_ASQ]

Felicidades @aena

[Aena @aena]

🛫 Una treintena de aeropuertos de Aena recibe el reconocimiento ‘The Voice of the Customer’ de @ACIWorld por su compromiso de escucha al pasajero.

✅ Destaca el esfuerzo realizado para hacer las encuestas de calidad del servicio #ASQ durante la pandemia: https://t.co/JO7oOJv67c

[ACI ASQ @ACI_ASQ]

Felicidades @AeropuertoRMU_

[Aeropuerto Reg De Murcia @AeropuertoRMU_]

🏆 El Aeropuerto Internacional Región de Murcia ha sido galardonado con el reconocimiento 'The Voice of the Customer' de @ACIWorld por su compromiso de escucha al pasajero
Más info⬇️

[ACI ASQ @ACI_ASQ]

Congratulations on the Voice of Customer Recognition
@DallasLoveField.

[Dallas Love Field Airport @DallasLoveField]

Dallas Love Field has earned recognition in the 'Voice of the Customer' initiative presented by @ACIWorld!

It's a recognition that celebrates airports that have continued to prioritize listening and adapting to customers during the pandemic. Read more: https://t.co/pPFbMu5ySz

[ACI ASQ @ACI_ASQ]

Congratulations on the Voice of Customer Recognition
@TLLairport.

[Tallinn Airport @TLLairport]

🧡 @ACIWorld acknowledged Tallinn Airport's efforts for gathering passenger feedback even during the trying times. To improve our services, the feedback during the challenging periods is especially important. Thank you everyone who provided input.

[ACI ASQ @ACI_ASQ]

Congratulations on the Voice of Customer Recognition
@BDO_AP2.
@AngkasaPura_2

[HUSEIN SASTRANEGARA @BDO_AP2]

Yeayyy our passengers have spoken!

This time, Husein Sastranegara International Airport has been awarded “The Voice of the Customer” recognition by ACI World’s

Thankyou #AP2friends ✈️

@ACIWorld @AngkasaPura_2

[ACI ASQ @ACI_ASQ]

Congratulations on the Voice of Customer Recognition
@tbilisiairport.
@TAVairports

[Tbilisi Airport @tbilisiairport]

Tbilisi Airport has been recognized with the @ACIWorld “The Voice of the Customer” certificate, which grants airports that continued to prioritize their customers and remained committed to ensuring that their voice was heard during the COVID-19 pandemic.

[ACI ASQ @ACI_ASQ]

Congratulations on the Voice of Customer Recognition
@aaigoaairport.
@AAI_Official

[Goa International Airport, Dabolim @aaigoaairport]

Goa Int'l Airport has earned recognition of "THE VOICE OF THE CUSTOMER"by Airports Council International @ACIWorld for prioritising customers & remained committed their voices were heard during the pandemic in 2021.@AAI_Official continues to ensure the BEST @aairedwr @MoCA_GoI

[ACI ASQ @ACI_ASQ]

Congratulations on the Voice of Customer Recognition Chennai Airport.
@AAI_Official

[Chennai (MAA) Airport @aaichnairport]

#AAI Chennai Airport has earned recognition in Airports Council International (ACI) World's 'The Voice of the Customer' initiative for prioritising customers and remaining committed to ensuring that their voices were heard during the pandemic in 2021. @AAI_Official @ACIWorld

[ACI ASQ @ACI_ASQ]

Congratulations on the Voice of Customer Recognition
@ankaraairport.
@TAVairports

[Ankara Airport @ankaraairport]

In 2021, we kept listening to our passengers, striving to provide an exceptional travel experience.@ACI_ASQ
@ACIWorld @TAVairports

[ACI ASQ @ACI_ASQ]

Congratulations on the Voice of Customer Recognition @izmirairport.
@TAVairports

[Izmir Airport @izmirairport]

In 2021, we kept listening to our passengers, striving to provide an exceptional travel experience. @ACI_ASQ @ACIWorld @TAVairports

[Izmir Airport @izmirairport]

In 2021, we kept listening to our passengers, striving to provide an exceptional travel experience. @ACI_ASQ @ACIWorld @TAVairports

[ACI ASQ @ACI_ASQ]

Congratulations @torinoairport!!

[Torino Airport @torinoairport]

#TorinoAirport: priorità all'ascolto dei passeggeri. Per il secondo anno consecutivo riceviamo il riconoscimento The Voice of the Customer di @ACIWorld. Qui il comunicato stampa completo: https://t.co/gdMffFOFlT

[ACI ASQ @ACI_ASQ]

Congratulations to #SobatCGK for receiving the ACI Voice of Customer Recognition
@AngkasaPura_2
@contactap2

[SOEKARNO-HATTA INTERNATIONAL AIRPORT @soettaairport]

#SobatCGK, kenyamanan para pengguna jasa bandara merupakan prioritas utama kami. Terima kasih atas dukungan dan juga kerjasamanya sehingga Bandara Internasional Soekarno-Hatta mendapatkan apresiasi The Voice of The Customer Recognition oleh @ACIWorld

@AngkasaPura_2
@contactap2

[ACI EUROPE @ACI_EUROPE]

We are proud to congratulate 86 European airports for winning @ACIWorld's Voice of the Customer Recognition 2021! 🥳 🥳 Hats off to you all!

Full list of winners ➡️ https://t.co/BYMScB7V5o

[ACI ASQ @ACI_ASQ]

New #ACIASQmember!
We welcome @BJVAirport to @ACI_ASQ Departures Survey programme, and hope to give you the insights you need to improve #PaxEx & customer experience!

[ACI ASQ @ACI_ASQ]

New #ACIASQmember!
We welcome @BahrainAirport to @ACI_ASQ Arrival Survey programme, and hope to give you the insights you need to improve #PaxEx & customer experience!

[ACI ASQ @ACI_ASQ]

Congratulations to #ACIASQmember @hkairport for winning the @AmadeusITGroup & @ACIWorld Technology Innovation Award for "Best innovation in airport passenger-related processes". Read more: https://t.co/HXQ0LrYrTP

[ACI ASQ @ACI_ASQ]

Find out more about the newly published ASQ 2021 Global Traveller Survey:

[ACI World @ACIWorld]

ACI World has published the 2nd edition of the ASQ Global Traveller Survey which confirms that travellers remain highly positive with regards to their willingness to travel by air. More: https://t.co/lF0uoYHPFI

Sponsored by @InterVISTAS, @KONECorporation, @ICF & @plaza_network

[ACI ASQ @ACI_ASQ]

Looking for a way to provide airport customer experience that meets and exceeds passenger expectations, and transform your airport into becoming customer-centric? Find out how in the latest ACI Insights blog:
https://t.co/vPjWjl6qvg
#ACIASQ #PaxEx