Consumers want to be serviced through the same channel they used to originate the account. Even in collections.
The firms that are going to be most successful with AI are going to be the ones that optimize the routing of accounts to the right channel at the right point in time.
When your colleagues become your friends, work events are just more fun! Executive Director @JanStieger loved having the chance to network and gather for dinner at Lend360 in Chicago.
RMAI’s Executive Director @JanStieger spoke at the 2022 Transunion Third-Party Collections Summit as part of the trade association leadership panel. The panel also included Scott Purcell, Liz Terry and Matthew Maloney.
Those attending the @Transunion Third-Party Collections summit this week can hear from RMAI's Board President @AdamParks on Wednesday and RMAI's Executive Director @JanStieger on Thursday.
#ACAHotTopic March 22 – Get the biggest bang for your marketing and sales dollars from @AdamParks in this business optimization series.
#HelpingMembersSucceed Register here: https://t.co/jxAlmBdFqP
What happened to @evernote with this new iPad update?!? Was using it daily for written notes and now it is unreliable at best. Is there an update in the works or is it time to move on to another app / service? #BadUpdate#Apple#Evernote#Productivity
As the financial industry reckons with racism, it’s time for frank conversations. How do we build an industry that truly reflects the community it serves? Listen as Gary Rozier, @BevonJoseph2 and @_randyrivera offer candid assessments and a path forward. https://t.co/hURDNIQIHF