Thomas A. Felix

Software engineer, bitcoin security consultant & Hardware top security analyst @Trezor @Trustwallet @Coinbase

[Thomas A. Felix @Adi_7072]

@depression2019 Start using Coinbase wallet avoid exchange.

[Thomas A. Felix @Adi_7072]

@Kian2040 What happened this time?

[Thomas A. Felix @Adi_7072]

@Dmytr0Shevchuk Have your issue been resolved yet?

[Thomas A. Felix @Adi_7072]

@BartekJuraszek_ @BartekJuraszek_

[Thomas A. Felix @Adi_7072]

@BartekJuraszek_ Hi, we are here from the trust wallet team to help you, Send us a DM with proof that you got scammed so we can help.

[Thomas A. Felix @Adi_7072]

@Kumargudduxrbv You can’t buy directly from trust wallet, You need to buy from exchange ( Binance or moonpay) then send to trust wallet.

[Thomas A. Felix @Adi_7072]

@Garyobrienvc1j Hi 👋 Gary, we apologize for the inconvenience this may have caused you and making it looks like we are not seeing your complain, kindly send us a DM if your assets have not yet been recovered.

[Thomas A. Felix @Adi_7072]

@XRPgambler589 We admit to this, we are sorry for the inconvenience. Please send us a DM with your ticket number so we can look into your case.

[Thomas A. Felix @Adi_7072]

@raimonmola Has your issue been resolved?

[Thomas A. Felix @Adi_7072]

@cat_skinner1979 👀

[Thomas A. Felix @Adi_7072]

I am assigned to reach out to you, let me quickly ask a few questions…

1. What Trezor model are you using?
2. Are you operating the latest Trezor suite version?
3. Are you on laptop or mobile?

[Add your name @tonne69]

@Trezor I am having serious problems accessing my funds. Any help greatly appreciated.

[Thomas A. Felix @Adi_7072]

@PumbaYumba0 If someone doesn’t have physical access to your seeds they can gain access to your wallet when you typed it in a phishing website that you trust or storing your seed online.

[Thomas A. Felix @Adi_7072]

@TomBotsX @coinhub_nz I work with Trezor and other org You can reach out via DM and I’ll look into your case. If it’s worth investigating then I will involve my teams.

[Thomas A. Felix @Adi_7072]

@plav1951 @punktoshi1 Tangem aren’t being serious right now.

Go buy a Trezor and have peace while sleeping.

[Tangem @Tangem]

Hello,

If you have any issues with your wallet, please contact our Support team via email at [email protected] or use the chat inside of the Tangem app: Main screen → three dots in the top-right corner → Contact Support → Open Mail / Open Chat.

⚠️ NOTE: Support can only be found via Email or via the in-app chat. Do not trust anyone pretending to be support or anyone who messages you first.

[Thomas A. Felix @Adi_7072]

@plav1951 @punktoshi1 Hahaha I thought they said Tangem keys are stored in the card 👀

[Thomas A. Felix @Adi_7072]

@TomBotsX @coinhub_nz @Trezor We are sorry to hear that and makes it looks like your concern has not been answered. Please send us a DM if you need help or have any questions about Trezor.

[Thomas A. Felix @Adi_7072]

@smetYii91892361 Did you use the official CA?

[Thomas A. Felix @Adi_7072]

@zenoro1g Hackers uses AI to carry out their activities which cannot traced to them at the end of the day. So the safest way we recommend is writing it on a paper and keeping it safe.

[Thomas A. Felix @Adi_7072]

@zenoro1g The best option is to store your seeds offline.

[Thomas A. Felix @Adi_7072]

@wilm45251 I will guide you to swap your Rune. Send me a DM.

[Thomas A. Felix @Adi_7072]

@wilm45251 You can!!!