Customer Support Team ™

Our Customer Relations team is dedicated making sure you're taken care of.Follow us and send a DM if you ever need assistance--- we're here to help.

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Christine Cooper @mrsnutt222]

@adidasUK @adidasfootball How do I raise a complaint about a recent order Adidas UK. Have tried the phone and WhatsApp and I am continually fobbed off.
I want my money back please!!!

[Customer Support Team ™ @adidashelpweb]

@mrsnutt222 Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Rahul Garg @prosuplex07]

@adidas @adidasoriginals @adidasrunning i had ordered shoes from adidas on 13 dec 2025 and returned it today is 14 jan 2026 still refund have not been credited daily i waste my time on adidas customer care regarding refund they says warehouse team are doing delay worst experience

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Grant Brown @GrantBrown1969]

@adidasUK hi
I’m trying to use my voucher that I bought with points but it says promo code invalid despite me selecting items from the eligible list. Please advise

[Customer Support Team ™ @adidashelpweb]

@serhannecmi Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[luis Tenorio @luisTen60320983]

@adidasMX Pregunta: Sus asociados tienen conocimiento de esta promoción. La última vez no tenían ni idea de que existía la app y menos la promoción. Qué triste que la mejor marca deportiva del mundo tenga un servicio al cliente Muy incompetente🤦🤷 @adidas @adidasoriginals

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[David JB @BroonJiggy]

#nufc and @adidasUK need to make that new line of merch available to kill the ebay pricks selling them at 2 or 3x the price. Make sure its something people can buy instead of this utter shambles

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Minhaj Anwar @AnwatMinhaj]

@adidas @adidasoriginals @adidasfootball @adidasrunning @adidasUS You can check my case ref no and there you will be find all the details phone number and email id. And i am not going to share any personal information to you. Hope this clears your doubts.

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Burwood TWalker @wafoslalalala]

@adidas how the hell did my gum souls dry oot and crack? Executive relations?

[Customer Support Team ™ @adidashelpweb]

@AnwatMinhaj Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Minhaj Anwar @AnwatMinhaj]

@adidas @adidasoriginals @adidasfootball @adidasrunning @adidasUS.Extremely disappointed with quality. Slides worn only 10 days & the sole is damaged & peeling. Case Ref: 94585560. Waiting 2–4 days for such a clear defect makes no sense. Pls expedite & refund within 24 hrs.

[Customer Support Team ™ @adidashelpweb]

@MansiVe63104048 Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Customer Support Team ™ @adidashelpweb]

@Itchieball Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Itchie Ball @Itchieball]

@adidasUK we bought our son a pair of Adizero EVO SL Mens Running Shoes which have started to deteriorate and a hole has opened up in the sole after circa 51k, would you consider that normal?

[Customer Support Team ™ @adidashelpweb]

@priceyr33 Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Customer Support Team ™ @adidashelpweb]

Thank you for reaching out. I’m Mark from the Customer Relations Team and I’m here to assist you directly. Could you please follow back share your email address and phone number via DM? I’d like to look into your concern personally and ensure you receive the support you need.

[Priceyr33 @priceyr33]

@adidasUK so I expected item to come back to me which it has not and I keep receiving emails saying they are not being posted back!! I've paid £195.00 for an item I do not have.. customer service is absolutely shocking. Everyday I've called and nothing done..its ROBBERY