@ZoomCarIndia We have been scarred by this incident:got eveteased, we were totally unsafe at that hour and your team consistently kept adding to our woes. We are filing a case with the consumer court.
@ZoomCarIndia Didn't receive any call. Called again, waited for 25 minutes. Allotted a different car. We take a cab and reach the place. The car is not there. Call again, waited for 30-35 mins on call, they say they'll allot another car. I booked multiple cabs.
@ZoomCarIndia Booked for 9.30pm. Got a call at 7 am saying the car we booked is not available and they'll change the car. reached location at 9.30. Owner didn't want to give car(cuz zoom car harassed then). Zoomcar answered call after 30 minutes, promised call back in 15.
@ZoomCarIndia Booking ID:JPS692YMA:multiple reschedules by you. No cars. No help from customercare. Left us stranded and unsafe from 9.30 pm to ~1 am. Your team cancelled booking at 1 am after 4 hours of making us visit different deserted areas. We are filing a consumer complaint
@ZoomCarIndia They say there's going to be no reimbursement for that. All of this at around 1 am with my girlfriend and I stranded in the middle of nowhere. And then suddenly during the call Zoomcar executives hang up the call saying they are cancelling the booking.