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Before launching a lead-to-CRM workflow, replay the same webhook twice. Use the event ID as an idempotency key and verify you get one record and one follow-up. Then send a new event from the same contact and check that it still gets logged. #CRMAutomation#n8n
@IndustryAnswers For missed follow-ups, I’d measure time from enquiry to the first human action and count records with no owner. Those two checks help distinguish a routing problem from a slow response after assignment.
@Sahhily_io One test I’d add: send the same WhatsApp event twice, then have the customer ask a second question. The retry should create no duplicate, but the second message should still appear in the CRM activity history.
Before shipping a support chatbot, give it two versions of the same refund policy. Ask which rule applies today and check the cited passage. Then remove the current version and verify that it escalates instead of guessing. #RAG#AIAutomation
@mchulet For the RAG portfolio project, show a small eval set with answerable questions, missing answers and superseded docs. Report where it abstains and whether the cited passage supports the answer. That’s easier to assess than the document count.
@harikesh_devops@Qasimshah710 A useful freshness test: keep an archived runbook and its replacement in the index. Ask what to do today, then ask what the process was last month. The answer should cite the version that was effective at the time.
@contextaware_ai I’d test a pause inside a phone number. If the caller says the first few digits, stops to check the rest, then continues, the agent should wait without treating the pause as the end of the turn. Background noise makes this worth testing on a real call.
@BoboLinNotes For a document extraction portfolio project, I’d include a review queue and show how it handles unreadable scans or conflicting totals. A short demo of the operator resolving one exception tells me more about readiness than a perfect sample PDF.