Rex Bigger

Agile / Lean Evangelist and founder of the E-Commerce consultancy Cabiri

[Rex Bigger @AgileLeanRex]

@SF_England We've literally tried every option. And they all say "go to the website, use the live chat"

[Rex Bigger @AgileLeanRex]

@SF_England how do I contact you?

[Rex Bigger @AgileLeanRex]

@SF_England The 0300 100 0607 number leads to options that all lead to "Live Chat" but there's no chat button when logged in.

[Rex Bigger @AgileLeanRex]

@SF_England Is there a number she can call for this?

[Rex Bigger @AgileLeanRex]

@SF_England When she clicks the link from the email complete the support. It takes her to her account (with her maiden name) but there is no section to support the 25/26 application.

[Rex Bigger @AgileLeanRex]

@SF_England Hi Jason. Our son is applying for 2025/2026.

I have completed my half of the support form, but my wife seems to be in loop where she can't see the application (we think due to a maiden name issue).

I'd there a number she can call to speak to someone?

[Rex Bigger @AgileLeanRex]

How to contact @SF_England as there is no live chat on the website and the phone number says "use live chat".

[Rex Bigger @AgileLeanRex]

Hey @British_Airways - I raised a couple of complaints back in August, yet they're still listed as "we'll review it as soon as we can.". Well, you've had 6 months.

[Rex Bigger @AgileLeanRex]

So, check in to @British_Airways flight to Tokyo. Pre-paid reserved seats to ensure family sat together. At check in we have different seats from the ones booked. We're not sat together. And the BA response.. "sorry, nothing we can do about it"!!
#ba #complaint #furious

[Cabiri @cabiri_io]

MACH projects shouldn't drag on for 1 year.. 2 years. The truth is Composable Commerce is straightforward and can lead to a very rapid ROI.

See how Cabiri did it at @Debenhams with @commercetools

#MACH #composablecommerce #ecommerce

https://t.co/dh51exBQjV

[Cabiri @cabiri_io]

Incredibly proud of the team at @cabiri_io who achieved the impossible by using MACH.

I am very happy to announce that we are a finalist at this year's #MACHONE event in the category of Best Retail Project.

@MACHAlliance #MACHStack #ComposableCommerce #Retail

[Rex Bigger @AgileLeanRex]

Great surprise from @Checkout and arriving on my birthday too.

@cabiri_io #2021unlimited

[Cabiri @cabiri_io]

Read about Cabiri's integration with @TalonOne for
@commercetools. A great collaboration with an amazing company.

As part of our #eCommerceAccelerator, #Ashiba, we can provide our customers with the industry leading #Loyalty and #Promotions Engine.

https://t.co/5d5PNBpMU4

[Rex Bigger @AgileLeanRex]

Very happy to announce that the @cabiri_io accelerator for @commercetools, #Ashiba, is now live on the marketplace.

#headless #serverless #commerce

[Cabiri @cabiri_io]

#Ashiba by Cabiri, is the scaffolding that enables you to quickstart your @commercetools solution. Now up on the marketplace.

https://t.co/vqb8RvmH9G

#headless #serverless #commerce

[Cabiri @cabiri_io]

In #cabiri diary this week:

@Moz - Mozcon #SEO conference (TUE/WED) // @BloombergLive - Future of data driven #digitalcommerce (TUE) // @contentful/@NascentDigital - transformation strategy (TUE) // B2B Online - Enhancing customer engagement In uncertain times (WED/THURS)

[Rex Bigger @AgileLeanRex]

Another great article from @mikewcohn

Myth:1 is especially close to my heart having been in heated arguments with Product Owners who didn't get it.

#agile #scrum #AgileMyths

https://t.co/MXtfVD5XcF

[Rex Bigger @AgileLeanRex]

@VinnyKodaline @BBCBreakfast @Kodaline Hi just saw you on there. My son's a drummer, he wanted to know what you had behind your kit. The black cloth screen? And what do you use it for?

[Rex Bigger @AgileLeanRex]

Been great working with the @commercetools guys for the last 3 years. It's been an exciting journey and this is well deserved.

#headlesscommerce #ecommerce #Congratulations

[Cabiri @cabiri_io]

@commercetools @forrester HUGE congratulations - we are extremely proud of what you have achieved. A truly massive WELL DONE from all of us at @cabiri.io
#B2C #commerce #headlesscommerce #leader

[Rex Bigger @AgileLeanRex]

@NetWorldSports Anything.. guys? Anything?

[Rex Bigger @AgileLeanRex]

Calling @NetWorldSports - it would be great if your customer service team could answer my 10 day old service request. Or you could answer when the items ordered (and paid for) on the 23rd March will be sent.

[Rex Bigger @AgileLeanRex]

@NetWorldSports Hi, it's 200241044